I'm an experienced Firefox user who has already tried multiple troubleshooting steps. I need concrete support for this specific problem.
PROBLEM SUMMARY:
I have ~1,625 b… (மேலும் படிக்க)
I'm an experienced Firefox user who has already tried multiple troubleshooting steps. I need concrete support for this specific problem.
PROBLEM SUMMARY:
I have ~1,625 bookmarks on my Android tablet (Device D).
These bookmarks are NOT syncing to my other devices (Windows 11 + 2x Android).
All other devices remain empty – no bookmarks available.
DEVICE SETUP:
- Device A: Huawei Notebook, Windows 11, Firefox (new profile "CleanSync")
- Device B: Android phone, Firefox
- Device C: Android phone, Firefox
- Device D: Samsung Tablet SM-X200, Android 14, Firefox (SOURCE of bookmarks!)
SYNC ACCOUNT:
- Email: deviation@nickname.berlin.de (Newly created, old accounts deleted)
- All 4 devices signed in + Sync enabled
- Sync settings: "Bookmarks" CHECKED ✓ on all
WHAT I'VE TRIED:
1. Cleared Firefox cache on all devices (A/B/C/D)
2. Cleared Firefox data on Android B/C
3. Deleted old Sync accounts server-side (via accounts.firefox.com)
4. Created new account + added devices sequentially
5. WAITED: 2+ hours → No change
SYMPTOM:
- Device D: 1,625 bookmarks LOCAL ✓
- Device A/B/C: 0 bookmarks (completely empty) ✗
- Sync status A/B/C: Shows "Sync enabled" + last sync X min ago
- → But bookmarks NOT arriving
SUSPECTED CAUSE:
Bookmarks from Device D not uploading to Mozilla server → other devices can't sync
LOGS AVAILABLE:
- Device A: `about:sync-log` (can provide screenshots)
- All devices: Sync settings screenshots
TWO QUESTIONS:
1. Diagnosis: What can I test to debug why bookmarks from Android D are not syncing? (Please NO FAQ links – I need individual instructions for this specific problem.)
2. Fallback option: Is there a way to backup/export the 1,625 bookmarks from Android D WITHOUT Sync (file, SQL export, cloud backup)? I could then manually import to other devices.
Thanx so much in advance! 🙏