firefox crashes on startup

i installed the latest version from the website, and it only opens for a split second before it crashes. no error message, it just closes before its even fully open. same… (மேலும் படிக்க)

i installed the latest version from the website, and it only opens for a split second before it crashes. no error message, it just closes before its even fully open. same thing in troubleshoot mode: the troubleshoot mode popup only appears for a second, i dont even have time to read it before it closes. no error message. i tried a clean reinstall and nothing changed. i opened it in safe mode and it worked with no problems. i read that there are sometimes issues with avast, which i used to have, so i deleted the residual files i found in AppData and Program Files. still nothing. now the only antivirus/firewall software i have is windows defender (and i know that because windows defender keeps telling me haha), and i tried adjusting the windows firewall- still nothing. i would love to include a crash report ID, but there are no crash reports in the folder (photo attached), even though ive tried to open the app half a dozen times since reinstalling.

not sure if its relevant, but just in case- when i couldnt open the version from the website, i tried installing it from the microsoft store, and it actually worked fine at first. but shortly after i finished setting it up (it was probably open for less than an hour), it crashed and then it was the same- crashing immediately upon startup. i have since uninstalled it, in case they were interacting in a weird way, so now i only have the version from the website. i also have the mobile app on my phone and it works like a charm.

i consider myself pretty good at troubleshooting, but im completely stumped here. sorry for the long post, any guidance would be greatly appreciated

Asked by eliconrad21 1 மணி நேரம் முன்பு

two step authentication

I have bought a new computer and want to sync all my passwords and stuff. it is asking for the authentication code to proceed but i don't have it, how can i disable authe… (மேலும் படிக்க)

I have bought a new computer and want to sync all my passwords and stuff. it is asking for the authentication code to proceed but i don't have it, how can i disable authentication code when it is asking for it to disable. don't know what or how to proceed? please help. -Mike M.

Asked by Mike 2 மணி நேரத்திற்கு முன்பு

Firefox and Wikipedia

WHY is it that every time I try to search for something in Firefox it takes me to Wikipedia? I cannot even use Firefox any longer for searches.

Asked by Nancy Gresham 6 மணி நேரத்திற்கு முன்பு

Last reply by cor-el 4 மணி நேரத்திற்கு முன்பு

  • Locked

Firefox = Wikipedia

duplicate of /questions/1409084 thread WHY is it that every time I try to search for something in Firefox it takes me to Wikipedia? I cannot use Firefox any longer for … (மேலும் படிக்க)

duplicate of /questions/1409084 thread

WHY is it that every time I try to search for something in Firefox it takes me to Wikipedia? I cannot use Firefox any longer for searches. Everything I try to do ends up as a Wikipedia issue. I cannot escape it, I can't delete it, I can't do anything with Firefox any longer.

Asked by Nancy Gresham 6 மணி நேரத்திற்கு முன்பு

  • Locked

Firefox Unusable Now

duplicate of /questions/1409084 thread WHY is it that every time I try to search for something in Firefox it takes me to Wikipedia? I cannot use Firefox any longer for … (மேலும் படிக்க)

duplicate of /questions/1409084 thread

WHY is it that every time I try to search for something in Firefox it takes me to Wikipedia? I cannot use Firefox any longer for searches without everything going to Wikipedia. I cannot find any way to escape that page or get rid of it. This started about a month ago. I'm fed up!

Asked by Nancy Gresham 6 மணி நேரத்திற்கு முன்பு

My user name

My user name is an email address I no longer use. Can I or should I change it. Can I deactivate my account and sign up with a new one?

Asked by Rob 11 மணி நேரத்திற்கு முன்பு

Last reply by jscher2000 - Support Volunteer 10 மணி நேரத்திற்கு முன்பு

Warning: Potential Security Risk Ahead

Hello, One of my customers reported the following message when attempting to view an email in FF browser: “Warning: Potential Security Risk Ahead Firefox detected a pot… (மேலும் படிக்க)

Hello, One of my customers reported the following message when attempting to view an email in FF browser:

“Warning: Potential Security Risk Ahead

Firefox detected a potential security threat and did not continue to go.planmember.com. If you visit this site, attackers could try to steal information like your passwords, emails, or credit card details.

What can you do about it?

The issue is most likely with the website, and there is nothing you can do to resolve it. You can notify the website’s administrator about the problem.”

Here's the link: https://pages.planmember.com/index.php/email/emailWebview?md_id=40957

We haven't seen any reports from IE, Chrome or Safari.

Any clues as to why?

Asked by AMenefee4 11 மணி நேரத்திற்கு முன்பு

Last reply by jscher2000 - Support Volunteer 10 மணி நேரத்திற்கு முன்பு

I can't open a new tab, it just moves back and forth, nothing comes up

I installed firefox and am trying to open the Vegas World sign in app and it's doing nothing in the tab, it will not come up. I'm so confused and technically challenged … (மேலும் படிக்க)

I installed firefox and am trying to open the Vegas World sign in app and it's doing nothing in the tab, it will not come up. I'm so confused and technically challenged

Asked by lori.nesser 11 மணி நேரத்திற்கு முன்பு

firefox stopped working after uninstalling office 365

Firefox stopped working on my laptop after I uninstalled office365. I have reinstalled office, but firefox still not working. It is working on my phone and an old laptop… (மேலும் படிக்க)

Firefox stopped working on my laptop after I uninstalled office365. I have reinstalled office, but firefox still not working. It is working on my phone and an old laptop. What are my options? Nothing happens wen I click on the 3 bars, history, settings, etc. Need help, thanks.

Asked by jimi1952 11 மணி நேரத்திற்கு முன்பு

Last reply by TyDraniu 11 மணி நேரத்திற்கு முன்பு

Stylus scrolls rather than selecting text? How to drag-select with a stylus and select text?

Since the days of Go Corp.'s PenPoint and Windows for Pen Computing, I have been accustomed to select text by just dragging the stylus --- that no longer works --- for so… (மேலும் படிக்க)

Since the days of Go Corp.'s PenPoint and Windows for Pen Computing, I have been accustomed to select text by just dragging the stylus --- that no longer works --- for some reason the stylus has now been dumbed down to be an 11th touch input which scrolls.

Why?

How can I get back the far more expressive behavour of drag-select text with a stylus and using touch when I wish to scroll?

As an FYI, I handed a stylus and my Samsung Galaxy Book 12 (running Windows Build 1703 which predates this change) to a technician at the local Best Buy and they had no problem selecting text --- when I challenged them to select text on a Galaxy Book 3 Pro 360 running Windows 11 using the stylus they were unable to to.

Could we please have an option to restore the traditional behaviour?

The fix suggested at:

https://support.mozilla.org/gl/questions/1353578

isn't directly available in Windows 11, and the equivalent setting:

Settings | Bluetooth & Devices | Pen & Windows Ink | Additional Pen Settings | Let me use my pen as a mouse when it's available

doesn't seem to work when it is enabled.

Asked by willadams 12 மணி நேரத்திற்கு முன்பு

can't sync 2nd laptop to firefox

I have a 2nd laptop that I need to sync for my passwords and bookmarks, everytime I try to sync it says incorrect password, when I know it's correct. then locks me out a… (மேலும் படிக்க)

I have a 2nd laptop that I need to sync for my passwords and bookmarks, everytime I try to sync it says incorrect password, when I know it's correct. then locks me out after a few attempts but it works fine on the main laptop! Please, I need help! thank you

Asked by Girls With Guitars 1 மாதத்திற்கு முன்பு

Last reply by paul.martzen 13 மணி நேரத்திற்கு முன்பு

NetFlix

I have having alot of trouble. I am unable to get Netflix to work in Normal mode of firefox. It will work in trouble shoot but not in reg mode. The page will not load all… (மேலும் படிக்க)

I have having alot of trouble. I am unable to get Netflix to work in Normal mode of firefox. It will work in trouble shoot but not in reg mode. The page will not load all the way and than it locks up . I have done every suggestion that i have found and yet it still will not load and work. I have been trying to fix this problem for a week now. I have uninstalled and re installed 3 times now. and yet it still will not work. I have now gone to Edge to watch Netflix.

Asked by morgan19600 14 மணி நேரத்திற்கு முன்பு

请帮助我 禁止使用 “拒绝跟踪”软件。因为 “拒绝跟踪”软件使 测试我是不是机器人的测试没有办法进行。谢谢 我的邮箱地址 :johnzh2015@163.com

请帮助我 禁止使用 “拒绝跟踪”软件。因为 “拒绝跟踪”软件使 测试我是不是机器人的测试没有办法进行。谢谢 我的邮箱地址 :johnzh2015@163.com Please help me to disable "DO NOT TRACK" software, which is preventing our robot test fr… (மேலும் படிக்க)

请帮助我 禁止使用 “拒绝跟踪”软件。因为 “拒绝跟踪”软件使 测试我是不是机器人的测试没有办法进行。谢谢 我的邮箱地址 :johnzh2015@163.com

Please help me to disable "DO NOT TRACK" software, which is preventing our robot test from displaying.  

Thanks

Asked by johnzh2015 16 மணி நேரத்திற்கு முன்பு

Emails from one sender contain images that are 2x screen width

Recently converted to Firefox. I routinely receive images from one sender that has a banner that renders two to three times the screen width no matter the screen size. … (மேலும் படிக்க)

Recently converted to Firefox.

I routinely receive images from one sender that has a banner that renders two to three times the screen width no matter the screen size.

This issue doesn't occur on the Gmail Mobile app only while viewing Gmail on Firefox (The issue is not resident in Chrome).

way to limit the size of embedded / inline images when logged into gmail on Firefox?

Asked by laxdef69 16 மணி நேரத்திற்கு முன்பு

Dashboards are not refresh or loading in firefox browser

MS team has conformed there is a issue with Firefox browsing, we need your help your side to fix to this.

Asked by shabana.shaik 17 மணி நேரத்திற்கு முன்பு

Last reply by shabana.shaik 17 மணி நேரத்திற்கு முன்பு

specific cookie (allow media)site must be allowed

Articles of a news site has sometimes link to an embedded Instagram item. These items are now blocked. When I use Edge and click on the link on the page 'Adjust your cook… (மேலும் படிக்க)

Articles of a news site has sometimes link to an embedded Instagram item. These items are now blocked. When I use Edge and click on the link on the page 'Adjust your cookie settings' a javascript:Didomi.preferences.show() it show a pop-up where I can change the settings. But the pop-up to allow certain cookies for this site does not work in Firefox (v111.0.1).

Asked by spiekp 18 மணி நேரத்திற்கு முன்பு

Default Browser

Why is DuckDuckGo not your default search engine? You seem to be concerned about privacy and security. So why is a more secure search engine not your default upon install… (மேலும் படிக்க)

Why is DuckDuckGo not your default search engine? You seem to be concerned about privacy and security. So why is a more secure search engine not your default upon installation?

Asked by ericalaureli 18 மணி நேரத்திற்கு முன்பு

Firefox - slow starting

Hi, using firefox for a long time. 2-3 days ago FF started to start slow. If I open FF, it shows me FF GUI without any icons and after 3-5 seconds it starts completely. … (மேலும் படிக்க)

Hi, using firefox for a long time. 2-3 days ago FF started to start slow. If I open FF, it shows me FF GUI without any icons and after 3-5 seconds it starts completely.

Tried to disable all extensions (bitwarden, ublock, easy screenshot, feedbro), same result. Tried to clear cache, cookies, history - same result. At the end I made a reset of firefox via menu, same result. FF is latest version.

See screenshot - this is what I see after start firefox (for about 3-5 seconds) Any idea / fix please?

Asked by René 19 மணி நேரத்திற்கு முன்பு

Firefox account 2FA not working

Hello! I'm trying to login on the developer hub, and it asks me to set up the 2FA, i follow the instructions, setting up the key that it gives me After that I do verify … (மேலும் படிக்க)

Hello! I'm trying to login on the developer hub, and it asks me to set up the 2FA, i follow the instructions, setting up the key that it gives me

After that I do verify the code and it success, but it is stuck on saying "Two-step authentication enabled" and it does not do anything

I try again to press the button, it times me out so I wait 15 minutes, after that it says again it has been enabled, but I does don't do anything else.

If I reload the page I start from 0 with another code, and same behavior.

When using Google authenticator the code is wrong both entering the code and scanning the qr.

What am I doing wrong? Thanks!

Asked by marqdvex 22 மணி நேரத்திற்கு முன்பு

Last reply by marqdvex 22 மணி நேரத்திற்கு முன்பு