• தீர்வுற்றது

libxul.so: undefined symbol: gdk_wayland_device_get_wl_seat

When I try to run firefox 141.0 (Linux x64) I get: libxul.so: undefined symbol: gdk_wayland_device_get_wl_seat Couldn't load XPCOM. Is there a way to fix this? I'm usi… (மேலும் படிக்க)

When I try to run firefox 141.0 (Linux x64) I get:

libxul.so: undefined symbol: gdk_wayland_device_get_wl_seat Couldn't load XPCOM.

Is there a way to fix this?

I'm using Slackware 14.2.

Asked by dstalkowski 2 மாதங்களுக்கு முன்பு

Answered by dstalkowski 1 மாதத்திற்கு முன்பு

  • தீர்வுற்றது

Firefox crashing on launch after updates

As title: after running updates, Firefox consistently crashes when launching. To give more concrete details: -Running on Linux, specifically KDE Fedora 42. Firefox was … (மேலும் படிக்க)

As title: after running updates, Firefox consistently crashes when launching.

To give more concrete details:

-Running on Linux, specifically KDE Fedora 42. Firefox was updated to 142 from 141, alongside various other updates. -When launching Firefox from any source (directly, through a link, through the terminal etc.), the only window that appears is the crash reporter. -This issue occurs when launching in safe mode. Removing and reinstalling Firefox, including deleting the entire .mozilla folder in Home at the same time does not resolve the issue. I am unable to test rolling Firefox back to 141. -When attempting to launch from the terminal (safe mode or otherwise), the following is output (personal info redacted):


restorecon: SELinux: Could not get canonical path for /home/[username]/.mozilla/firefox/*/gmp-widevinecdm/* restorecon: No such file or directory.

/usr/include/c++/15/array:210: constexpr std::array<_Tp, _Nm>::value_type& std::array<_Tp, _Nm>::operator[](size_type) [with _Tp = HeaderBarButtonType; long unsigned int _Nm = 3; reference = HeaderBarButtonType&; size_type = long unsigned int]: Assertion '__n < this->size()' failed.

Redirecting call to abort() to mozalloc_abort

[ExceptionHandler generates a minidump etc.]

Gtk-Message: [timestamp]: Failed to load module "appmenu-gtk-module"


(I would note that to the best of my knowledge I had not included a plugin for decoding widevine in my Firefox setup, and certainly the Firefox 141 instance on the device being used to write this post (same OS) does not include it) -The crash files in the .mozilla folder, meanwhile, consistently list a segfault at address 0x0.

Any advice on diagnosing/solving this issue would be greatly appreciated. Let me know if there's any other information that would be helpful.

If it would be more appropriate, I could report this through Mozilla's bugzilla instance, but given the issue seems to be very niche (Fedora's ABRT shows a total of 5 unique affected users in the last few days) I am unsure whether flagging this there would be appropriate.

Asked by J 1 மாதத்திற்கு முன்பு

Answered by J 1 மாதத்திற்கு முன்பு

  • தீர்வுற்றது

Firefox

I can not open Fire fox

Asked by ALLEN DAWE 1 மாதத்திற்கு முன்பு

Answered by ALLEN DAWE 1 மாதத்திற்கு முன்பு

  • தீர்வுற்றது

Firefox 141 startup crash

Hi, my Machine updated from 140.0.4 to 141.0 since then I cannot start up Firefox anymore. On startup after a short pause the Crash Reporter shows up - interestingly the … (மேலும் படிக்க)

Hi, my Machine updated from 140.0.4 to 141.0 since then I cannot start up Firefox anymore. On startup after a short pause the Crash Reporter shows up - interestingly the Crash Reporter may enter a endless loop and opens up multiple times. While that the CPU load is at 100%. I tried

  • `firefox --safe-mode`
  • `firefox --ProfileManager`

as well, for those I get the same behavior. I tried downgrading to 140.0.4 - after that a profile dialog shows up which tells me that a new profile needs to be created due to a downgrade. After that Firefox comes up fine with the new vanilla profile. IF Firefox updates to 141.0 (in background) the next startup with the vanilla profile doesn't work gain. Which brings me back to the initial problem.

Workaround for now:

  • download 140.0.4
  • create a fresh profile
  • immediately disable auto update
  • live with the empty profile

My environment:

Asked by userid0x0 2 மாதங்களுக்கு முன்பு

Answered by userid0x0 2 மாதங்களுக்கு முன்பு

  • தீர்வுற்றது

Firefox opens infinite crash dialogue boxes and explodes my CPU

When I try to open Firefox it opens hundreds of crash reporter dialogue boxes and makes my computer slow to a halt, only restarting my computer can stop the onslaught. Re… (மேலும் படிக்க)

When I try to open Firefox it opens hundreds of crash reporter dialogue boxes and makes my computer slow to a halt, only restarting my computer can stop the onslaught. Resolving a dialogue/close all doesn't help.

I've tried holding shift to start in troubleshoot mode, but it just opens the crash boxes rather than the 'do you want to start in troubleshoot' box.

I've run a scan with Malwarebytes, no hits, and Windows says there's no updates for me. I can't see any specific crash number, the 'submit' file in my Crash Reports folder says this:

[WARN crashreporter::net::ping] not sending legacy crash ping because no ping directory configured [WARN crashreporter::logic] not updating the events file; no events directory configured [ERROR crashreporter::net::http] background task error: process failed (exit status exit code: 1073807364) with [ERROR crashreporter::net::http] background task error: process failed (exit status exit code: 1073807364) with stderr: stderr: er::glean::uploader] failed to send glean ping: process fail[ERROR crashreporter::glean::[ERROR crashreporter::net::http] background task error: process failed (exit status exit code: 1073807364) with stderr: upload] Recoverable upload failure while attempting to send ping 9746c2ff-0e8b-47b5-bc82-3a14fbf8a[ERROR crashreporter::net::http] background task error: process failed (exit status exit code: 1073807364) with stderr:

-- 0

[WARN glean_core::upload] Recoverable upload failure while attempting to send ping 7be8924c-9a93-4169-8ff3-c29b26b5f75c, will retry. Error was RecoverableFailure { unused: 0 } [WARN glean_core::upload::directory] Cannot find ping file to process 7be8924c-9a93-4169-8ff3-c29b26b5f75c

                                                                                                                                                                                                                                                         [ERROR crashreporter::net::http] background task error: process failed (exit status exit code: 0xc000026b) with stderr:

And here is what I get when I click 'details' on the crash reporter:

BuildID: 20250717180000 CrashTime: 1753234799 InstallTime: 1753232273 ModuleSignatureInfo: {"Microsoft Windows":["bcryptPrimitives.dll","wininet.dll","urlmon.dll","srvcli.dll","iertutil.dll","ktmw32.dll","version.dll","wsock32.dll","propsys.dll","uxtheme.dll","kernel.appcore.dll","windows.storage.dll","ntmarta.dll","netutils.dll","CRYPTBASE.dll","wldp.dll","ntasn1.dll","ncrypt.dll","msasn1.dll","sspicli.dll","profapi.dll","wintrust.dll","ucrtbase.dll","gdi32full.dll","bcrypt.dll","KERNELBASE.dll","crypt32.dll","msvcp_win.dll","win32u.dll","sechost.dll","imagehlp.dll","gdi32.dll","shlwapi.dll","ws2_32.dll","oleaut32.dll","SHCore.dll","advapi32.dll","psapi.dll","imm32.dll","msvcrt.dll","shell32.dll","kernel32.dll","combase.dll","ole32.dll","user32.dll","rpcrt4.dll","ntdll.dll","kbdus.dll"],"Mozilla Corporation":["firefox.exe","gkcodecs.dll","nss3.dll","mozglue.dll","lgpllibs.dll"],"Malwarebytes Inc":["mbae64.dll"],"Microsoft Windows Software Compatibility Publisher":["msvcp140.dll","VCRUNTIME140.dll","VCRUNTIME140_1.dll"]} ProductID: {ec8030f7-c20a-464f-9b0e-13a3a9e97384} ProductName: Firefox ReleaseChannel: release StartupTime: 1753234797 SubmittedFrom: Client Throttleable: 1 UptimeTS: 2.0 Vendor: Mozilla Version: 141.0 WindowsErrorReporting: 1 This report also contains technical information about the state of the application when it crashed.ii

Asked by amiasiaworld 2 மாதங்களுக்கு முன்பு

Answered by jscher2000 - Support Volunteer 2 மாதங்களுக்கு முன்பு

  • தீர்வுற்றது

I must have made some change in functions in Google and now my Firefox browser won't load. I'm afraid I'll lose all my passwords and data. How do I get an update that will return me to default and keep my passwords?

How do I get an update that will restore my Firefox to functioning?

Asked by Edward 2 மாதங்களுக்கு முன்பு

Answered by jscher2000 - Support Volunteer 2 மாதங்களுக்கு முன்பு

  • தீர்வுற்றது

Launching Firefox

I launch Firefox from a shortcut in the QuickLaunch bar. I need to double-click that to get a response. But then TWO instances of Firefox open, and I have to close one - … (மேலும் படிக்க)

I launch Firefox from a shortcut in the QuickLaunch bar. I need to double-click that to get a response. But then TWO instances of Firefox open, and I have to close one - which seems a waste of time and effort over and over and over. My system is x32Win10ProV22H2. How to get just one instance ?

Asked by Joseph Philippa 2 மாதங்களுக்கு முன்பு

Answered by jscher2000 - Support Volunteer 2 மாதங்களுக்கு முன்பு

  • தீர்வுற்றது

Firefox crashes repeatedly

Summary - Firefox crashes repeatedly. yesterday, I decided to switch to Firefox after using Chrome for a while. it worked fine and I synced my data from Chrome. today, a… (மேலும் படிக்க)

Summary - Firefox crashes repeatedly. yesterday, I decided to switch to Firefox after using Chrome for a while. it worked fine and I synced my data from Chrome. today, at some point I noticed Firefox is no longer open in my taskbar. I decided to reopen it - it crashed. since that moment it has never worked again. I tried launching it in safe mode (firefox.exe -safe-mode), didn't work. tried reinstalling it, didn't work. manually deleted the files from C:\Program Files and AppData, installed Firefox again, didn't work. reinstalled gpu drivers, didn't work. sfc /scannow-ed, you guessed it - still crashes. what else could I possibly try? please help.

os: Windows 11 Home Firefox source: https://www.mozilla.org/en-US/firefox/all/desktop-release/win64/


p.s. this was posted through an android phone but the problem only occurs on windows

Asked by iamahuman1395 2 மாதங்களுக்கு முன்பு

Answered by TyDraniu 2 மாதங்களுக்கு முன்பு

  • தீர்வுற்றது

Firefox not opening

Hello! I am an avid user of firefox (especially with adblockers) on a windows 11 PC. Unfortunately, I have recently been experiencing an issue where when I attempt to ope… (மேலும் படிக்க)

Hello! I am an avid user of firefox (especially with adblockers) on a windows 11 PC. Unfortunately, I have recently been experiencing an issue where when I attempt to open firefox, a window will open for a split second before instantly closing again. My PC is up to date, I have tried refreshing firefox and doing a clean install, but cannot seem to overcome the issue, or even open it in safe mode. Does anyone have any advice? Many thanks in advance!

Asked by Leo 2 மாதங்களுக்கு முன்பு

Answered by TyDraniu 2 மாதங்களுக்கு முன்பு

  • தீர்வுற்றது

Anything relating to Firefox refuses to open for more than a split second.

Today, I signed on to use my laptop, as usual, nothing different about how I sat down or anything, and I try to open Firefox and it flashes something on the screen, but I… (மேலும் படிக்க)

Today, I signed on to use my laptop, as usual, nothing different about how I sat down or anything, and I try to open Firefox and it flashes something on the screen, but I don't catch it as it immediately closes as well. It looked like a popup with a button, if that helps. I then try to open it again, realizing that I've got that bug, the one that causes browsers to open for a split-second and then close immediately, so I try to fix it how I fixed Opera GX before I stopped using that. Restarting? Nothing. Looking online for answers? Found some! I try starting it in Troubleshoot Mode, I can see down in my taskbar that Firefox is trying to open in Troubleshoot Mode but isn't. Okay, let's try something else, the Profile Manager. I use the Windows+R key to open the Run window and type in firefox.exe -p which according to a couple of websites, -This one included- should have opened the profile manager in a popup, but all I get is a flash of a window and nothing else. Then, I finally try uninstalling and reinstalling the app, upon reinstallation it asks if I want to keep my settings and whatnot, I say yes, problem persists. I uninstall and reinstall again, only this time declining the ability to keep my settings, the problem persists.

I'm extremely confused as to why nothing is working, and I don't want to have to reinstall Windows itself like I saw a comment on Reddit recommend, so if anybody has a slight idea of a solution, I'd be grateful, thank you in advance.

Edit: Just tried downloading and running Chrome, it worked for a second until it randomly closed, I know this isn't the support site for that browser, but I thought I'd mention that the "Not opening, just falshing for a millisecond" isn't just a Firefox thing for me.

Asked by Bri 3 மாதங்களுக்கு முன்பு

Answered by Bri 3 மாதங்களுக்கு முன்பு

  • தீர்வுற்றது

Mozilla Firefox won't open

When I try and open Firefox, a window pops up for a millisecond before going off my screen, and firefox doesnt open. This is extremely irritating as i downloaded firefox … (மேலும் படிக்க)

When I try and open Firefox, a window pops up for a millisecond before going off my screen, and firefox doesnt open. This is extremely irritating as i downloaded firefox since I also cant open chrome. Is there a fix to this, I have restarted my computer and have uninstalled and reinstalled firefox.

Thanks, Nathan

Asked by N S 3 மாதங்களுக்கு முன்பு

Answered by Nathan Soper 3 மாதங்களுக்கு முன்பு

  • தீர்வுற்றது

FireFox crashes on startup - even in safe mode - with reportID inside

- Had 3 windows open with numerous tabs and tab groups - Firefox sync was enabled, as well as a 2-3 plugins AFAIK - Version installed is latest as of this writing 139.0.4… (மேலும் படிக்க)

- Had 3 windows open with numerous tabs and tab groups - Firefox sync was enabled, as well as a 2-3 plugins AFAIK - Version installed is latest as of this writing 139.0.4 - Initial crash caused by opening and quickly closing (IF that succeeded before crash) a onedrive share link - Cannot start firefox any more, also not in safe mode - the only thing that works is launching it with a fresh profile.

The report ID is bp-a8c824fc-a7fb-4290-a72b-b63160250620

Ideally I can resolve this without needing to refresh or start over with a new profile

Asked by Sintel 3 மாதங்களுக்கு முன்பு

Answered by jscher2000 - Support Volunteer 3 மாதங்களுக்கு முன்பு

  • தீர்வுற்றது

Firefox crashing immediately after install, won't open

I'm trying to install Firefox on my work computer (ARM64 version), but when I do I'm getting the crash report window at the end of the installation process (multiple time… (மேலும் படிக்க)

I'm trying to install Firefox on my work computer (ARM64 version), but when I do I'm getting the crash report window at the end of the installation process (multiple times in a row), if I try to open the browser (only once), and during the uninstallation process (also multiple times in a row). I've tried a clean reinstall multiple times, including deleting the folders from program files, %APPDATA%, and all registry entries I could find (HKEY_CURRENT_USER>>SOFTWARE, HKEY_LOCAL_MACHINE>>SOFTWARE, HKEY_LOCAL_MACHINE>>SOFTWARE>>WOW6432Node).

I've contacted IT and they don't seem to think anything pre-installed should be affecting this. I'm unable to get a crash ID as I'm unable to even start the browser - all I get is the Firefox crash reporter, immediately. Is someone able to help me figure out why I can't get this working?

Asked by ckennah 3 மாதங்களுக்கு முன்பு

Answered by ckennah 3 மாதங்களுக்கு முன்பு

  • தீர்வுற்றது

Unable to Launch Firefox 3.5.19 On Linux Ubuntu 24.04.2 LTS

Can’t launch Firefox 3.5.19 on Linux Ubuntu When trying to run with: ./firefox Terminal gives the following: ./firefox-bin: error while loading shared libraries: libdb… (மேலும் படிக்க)

Can’t launch Firefox 3.5.19 on Linux Ubuntu When trying to run with:

./firefox

Terminal gives the following:

./firefox-bin: error while loading shared libraries: libdbus-glib-1.so.2: cannot open shared object file: No such file or directory

Asked by virtual_law 5 மாதங்களுக்கு முன்பு

Answered by virtual_law 5 மாதங்களுக்கு முன்பு

  • தீர்வுற்றது

Issue with latest Firefox update -- Firefox no longer starts

After Firefox updated today, the executable no longer starts. I get the following error message: firefox.exe -- Bad Image C:\Program Files\<Mozilla Firefox\gkcodecs… (மேலும் படிக்க)

After Firefox updated today, the executable no longer starts. I get the following error message:

firefox.exe -- Bad Image

C:\Program Files\<Mozilla Firefox\gkcodecs.dll is either not designed to run on Windows or it contains an error. Error status 0x000000d. </p>

And then another error message: Couldn't load XPCOM.

Please advise.

Asked by Art Monzingo 5 மாதங்களுக்கு முன்பு

Answered by Art Monzingo 5 மாதங்களுக்கு முன்பு

  • தீர்வுற்றது
  • Archived

firefox is already running but is not responding

Hi, We are using Horizon VDI terminal server. Firefox is installed on these servers. Some users get Firefox is already running but is not responding error. Ending Firefox… (மேலும் படிக்க)

Hi, We are using Horizon VDI terminal server. Firefox is installed on these servers. Some users get Firefox is already running but is not responding error. Ending Firefox via task manager does not work. I log off the user and have them log in again, but it does not work.

When I check, I see that the user's profile file cannot be created on any terminal server.

Is there a solution to this problem?

Asked by ahmet ozdemir 6 மாதங்களுக்கு முன்பு

Answered by ahmet ozdemir 6 மாதங்களுக்கு முன்பு

  • தீர்வுற்றது
  • Archived

Does this have something to do with Firefox?

Every so often for the past few days this "unfinished" program window has appeared on my pc on top of a normal Firefox window (see attached png). Does this have something… (மேலும் படிக்க)

Every so often for the past few days this "unfinished" program window has appeared on my pc on top of a normal Firefox window (see attached png). Does this have something to do with Firefox? I think the same thing appears when I first open Firefox, then it gets "filled in" and appears as a normal Firefox window. I am running Firefox 133.0.3 (64-bit) on Windows 10 Pro Version 22H2 build 19045.5247 Windows Feature Experience Pack 1000.19060.1000.0.

Asked by Ron Zoscak 9 மாதங்களுக்கு முன்பு

Answered by Ron Zoscak 9 மாதங்களுக்கு முன்பு

  • Locked
  • Archived

Can't launch firefox stable after launching firefox nightly.

I have this message after returning from nightly version to the stable one: ``` Using an older version of Firefox can corrupt bookmarks and browsing history already saved… (மேலும் படிக்க)

I have this message after returning from nightly version to the stable one: ``` Using an older version of Firefox can corrupt bookmarks and browsing history already saved to an existing Firefox profile. To protect your information, create a new profile for this installation of Firefox. ```

Asked by SuMo Bot 9 மாதங்களுக்கு முன்பு

Last reply by TyDraniu 9 மாதங்களுக்கு முன்பு