Months of bookmarks lost

Today randomly i noticed that my bookmark bar is waaay shorter out of the blue, i didn't change or adjust anything, all i do is the updates from mozilla that's all, it wa… (மேலும் படிக்க)

Today randomly i noticed that my bookmark bar is waaay shorter out of the blue, i didn't change or adjust anything, all i do is the updates from mozilla that's all, it was all music it really saddens me because atm it's lost forever, i hope somebody can help me (i don't know since when it disappered i literally just noticed it right now ...)

Asked by georgiy-tarasov 5 மணி நேரத்திற்கு முன்பு

Last reply by jscher2000 - Support Volunteer 4 மணி நேரத்திற்கு முன்பு

Camera in video calls does not work

Hello everyone! I’m writing to asking for help about an issue with the camera not working on Mozilla Firefox during video calls. When I try to join a Google Meet session,… (மேலும் படிக்க)

Hello everyone! I’m writing to asking for help about an issue with the camera not working on Mozilla Firefox during video calls. When I try to join a Google Meet session, I receive a message asking me to grant camera permissions - even though the permissions are already enabled both in the browser and my computer’s settings.

Interestingly, the camera works perfectly fine on other browsers like Google Chrome, so the issue seems to be specific to Firefox. I’ve already checked the following:

- Camera permissions are all allowed for Google Meet in Firefox; - The system settings (Windows) permit Firefox to access the camera; - No other applications are blocking the camera. I know that 'cause I'm using this camera on WhatsApp and TikTok Live Studio.

Could y'all please help me resolve this? I’d appreciate any troubleshooting steps or fixes you can provide.

PS.: The images are written in portuguese. But it's all how I told you before.

Asked by Sâmya Mesquita 2 மாதங்களுக்கு முன்பு

Last reply by Sadaqt 5 மணி நேரத்திற்கு முன்பு

  • தீர்வுற்றது

Issue with Firefox and accessing Google

All of a sudden for the past few weeks or so, I keep getting the message in the attached screenshot when entering words in the search bar and clicking on Google. This ne… (மேலும் படிக்க)

All of a sudden for the past few weeks or so, I keep getting the message in the attached screenshot when entering words in the search bar and clicking on Google. This never happened before in all the years I've been doing this, so what's up with it and can it be fixed? Thanks.

Asked by Doug Green 2 நாட்கள் முன்பு

Answered by jscher2000 - Support Volunteer 12 மணி நேரத்திற்கு முன்பு

i have the latest issue of Firefox and i can not get it in defaut video

I have the newest firebox version and i have you tube connected to the menu bar and 2 icons for it on the desktop i m not sure what if an addon are cause it to … (மேலும் படிக்க)

I have the newest firebox version and i have you tube connected to the menu bar and 2 icons for it on the desktop i m not sure what if an addon are cause it to stay in full screen screen mode i do not wan it in full scene mode. i have done everything i know how to do to stop it from full screen please how do i get it ti default always just giving you a sample of what Iam getting just a sample of the size i do not have firefox zoomed it is on 100 percent and not zoomed the sixes is 16 and 14 an no larger.

Asked by Mary 7 மணி நேரத்திற்கு முன்பு

Passwords recovery

I was reinstalling windows because there was alot of unwanted cache in the c-drive and I thought that the passwords would be saved on my google account but i didn't know … (மேலும் படிக்க)

I was reinstalling windows because there was alot of unwanted cache in the c-drive and I thought that the passwords would be saved on my google account but i didn't know they were saved in the browser. Is there anyway that you could help me to recover those passwords i can provide you any needed information if it helps in recovering those passwords. Thank you

Asked by YeetMan 8 மணி நேரத்திற்கு முன்பு

Fraudulent OKX extension from your app store

Hi guys, I connected my private crypto wallet to a fraudulent OKX scammer wallet extension, downloaded from your Firefox store couple of weeks ago. I deleted the wallet… (மேலும் படிக்க)

Hi guys,

I connected my private crypto wallet to a fraudulent OKX scammer wallet extension, downloaded from your Firefox store couple of weeks ago. I deleted the wallet after I realized it's a scam but the scammers already drained my entire wallet afterwards, I lost approx. 14,000 USD.

I saw this warning too late: https://t.co/wSQv696SvM

Do you guys have any idea, where I can report this case or what I can do? I mean, I am quite sure that I am not the only one affected by this scam.

Thanks Marc

Asked by Marculix 8 மணி நேரத்திற்கு முன்பு

how do I add the extension icon to the toolbar?

I need to add the extension icon back to the toolbar. It had quit functioning, so I removed it, and now I can't figure out how to add it back in. I also can't find an ext… (மேலும் படிக்க)

I need to add the extension icon back to the toolbar. It had quit functioning, so I removed it, and now I can't figure out how to add it back in. I also can't find an extension that will allow me to directly email a browser page.

Thank you!

Asked by barbara52 9 மணி நேரத்திற்கு முன்பு

firefox wont load any web pages

starting at the update before the most recent one (currently june 30 2025) my firefox browser on my windows 10 pc simply doe not work at all. i am surprised it actually l… (மேலும் படிக்க)

starting at the update before the most recent one (currently june 30 2025) my firefox browser on my windows 10 pc simply doe not work at all. i am surprised it actually loaded the support page allowing me to write this, but every other page i try to open gets stuck in infinite loading. next thing i am going to try is uninstalling/reinstalling I GUESS. firefox on my other PC and phone are totally fine. is this bc i am running windows 10? please help :C i installed chrome and its absolutely awful

Asked by foxfernillustration 9 மணி நேரத்திற்கு முன்பு

drop down list of URL addresses

I want to increase the drop down list to show more frequent URLs. Is there a setting that allows me to do it? I have looked and haven't found it. Also, Can I reduce th… (மேலும் படிக்க)

I want to increase the drop down list to show more frequent URLs. Is there a setting that allows me to do it? I have looked and haven't found it. Also, Can I reduce the number of recent searches displayed on this panel. The recent change of adding them detracts from my usage of the drop down list.

Thank you in advance for any suggestions

Asked by eastwyck 1 நாள் முன்பு

Last reply by jscher2000 - Support Volunteer 9 மணி நேரத்திற்கு முன்பு

Closing Tabs Periodically

Anyone have any idea why after five minutes on any and all sites, Mozilla shuts it down the tab (leaves the site, ) and returns to the opening screen? (I'm using Windows … (மேலும் படிக்க)

Anyone have any idea why after five minutes on any and all sites, Mozilla shuts it down the tab (leaves the site, ) and returns to the opening screen? (I'm using Windows 7 and my Firefox browser is up to date). Thank you for any assistance...

Asked by Chris 9 மணி நேரத்திற்கு முன்பு

Security Check Failed. Clear your browswe cache and retry.

When signing in to online Shaw Webmail, message says 'Security Check Failed. Clear your browser cache and retry'. Screenshot attached. Have done so in "Clear browsing an… (மேலும் படிக்க)

When signing in to online Shaw Webmail, message says 'Security Check Failed. Clear your browser cache and retry'. Screenshot attached. Have done so in "Clear browsing and data history", (as per Firefox guidelines) multiple times, for all History and cache. Did not resolve issue. Contacted Shaw Support; they instructed to try logging in with Chrome browser. Worked fine. Issue appears to be strictly with Firefox Browser (on multiple devices). I prefer Firefox over Chrome. Any advice greatly appreciated.

Asked by Jorge Mandango 10 மணி நேரத்திற்கு முன்பு