How to get a refund

I purchased VPN but for some reason it refuses to work on my PC. I have reloaded it several times but to no avail. I have given up and now want my subscription returned..… (மேலும் படிக்க)

I purchased VPN but for some reason it refuses to work on my PC. I have reloaded it several times but to no avail. I have given up and now want my subscription returned.......but how!!! I cannot find a way to do this, I know it's not made simple for obvious commercial reasons, but I will not give up until the money that I paid for something that doesn't work is back in my account. Can anyone help?

Open 1

My developer account has been disabled and I want to appeal

I am the developer of FastF1, an open source Python package for downloading and analyzing Formula 1 race results, timing data and telemetry. The package is widely used in… (மேலும் படிக்க)

I am the developer of FastF1, an open source Python package for downloading and analyzing Formula 1 race results, timing data and telemetry. The package is widely used in the fan community for independent analysis of results. For some advanced features, the addon requires users to authenticate with their Formula1/F1TV account. Since their services don't have an open login API, a companion addon is required to allow users to sign in using their browser and the official website.

I have just noticed that my developer account has been banned and the addon was blocked in Firefox. I have not received any email about this and don't know why exactly this decision was made. I'd like appeal this and reinstate my account and the addon, but I don't know how to proceed from here.

FastF1 and the companion addon are fully open source and intend no harm to users. https://github.com/theOehrly/Fast-F1 https://github.com/theOehrly/fastf1-companion

I hope this problem can be resolved.

Open 6 2 12

Mozilla VPN and YouTube TV

Hello, this is AJ, I was thinking of signing up again but had a question. Could you please tell me if your VPN service will work with YouTube TV? I'm trying to watch m… (மேலும் படிக்க)

Hello, this is AJ, I was thinking of signing up again but had a question.

Could you please tell me if your VPN service will work with YouTube TV? I'm trying to watch my local MLB team game through another US State or Country.

Thank you

Open 1 5

Add-on blocked for violating Mozzila's policies

An Add-on (a theme) I've been using, Graphite Grace by compilan, has been removed with the following message: "This add-on is blocked for violating Mozzila's policies and… (மேலும் படிக்க)

An Add-on (a theme) I've been using, Graphite Grace by compilan, has been removed with the following message:

"This add-on is blocked for violating Mozzila's policies and has been disabled".

As a user, I feel I have the right to know what policies were violated, and whether the add-on was indeed malicious as well as what data may have been compromised. Where can I get that information?

Open 3 4

Want my old FIREFOX page back from earlier today

Best Buy Tech support took control of my computer today to get my printer to scan to the computer. After that was done, I went to my FIREFOX hompage only to see it compl… (மேலும் படிக்க)

Best Buy Tech support took control of my computer today to get my printer to scan to the computer. After that was done, I went to my FIREFOX hompage only to see it completely changed from the way it was and I am now trying to get it back.

Open 15 1 21

"Unexpected error" on sign in on only one device

I'm really stumped and confused why this would be, but, I'm unable to sign in to my account on one of my devices, though I can access it from other devices. I have a wor… (மேலும் படிக்க)

I'm really stumped and confused why this would be, but, I'm unable to sign in to my account on one of my devices, though I can access it from other devices.

I have a work computer and a personal computer. I want to have a profile on my personal computer signed into a an account I share on my work computer so I can easily access tabs and history across my these to devices that's separate from my main firefox account attached to my personal email. Got the profile signed in on my personal computer, went to sign in on my work computer and got a message "unexpected error." I attempted to disable the extensions and clear cache at the advice of one thread I saw from years ago but I really have had a heard time finding anyone with this issue at all.

Anyway, any help would be appreciated! Thanks!

Open 1 1 7

Mozile vpn not working in my country

Hello, i am buy vpn yeasterday, but I from Russia and vpn not workng, can you refund money? Connects but there are errors, maybe Russian government blocking this vpn … (மேலும் படிக்க)

Hello, i am buy vpn yeasterday, but I from Russia and vpn not workng, can you refund money? Connects but there are errors, maybe Russian government blocking this vpn

Open 1

Downloaded latest mozilla VPN on to macOS 12.7.6 will not work

Hello, Downloaded latest Mozilla VPN on to macOS 12.7.6, it will not work. Request refund. Please forward this request to the appropriate Mozilla department. My email add… (மேலும் படிக்க)

Hello, Downloaded latest Mozilla VPN on to macOS 12.7.6, it will not work. Request refund. Please forward this request to the appropriate Mozilla department. My email address is "[email removed]@gmail.com" for further clarification.

Regards,

Tom Wirsz

Open 1

Shorcut icons on homepage not showing up.

Attached below is a screenshot of my homepage for Firefox desktop (Windows 11). I have uBlock Origin, but it doesn't block anything on the homepage. I have two specific c… (மேலும் படிக்க)

Attached below is a screenshot of my homepage for Firefox desktop (Windows 11). I have uBlock Origin, but it doesn't block anything on the homepage. I have two specific concerns:

  • I tried inputting both gmail.com and mail.google.com addresses for the URL of my shortcut, but it always displays a generic icon instead.
  • The YouTube icon isn't transparent.

I used the same layout/theme on a previous Windows 11 install and these two problems did not occur at all. What's the possible solution for this?

Open 2 1

Cabelas.com and Basspro.com won't connect after the last update. Teva.com hasn't worked in over a year

After the last update Cabela's and Bass Pro websites are blocked, won't connect. Teva has been blocked for over a year, and I can't find a page on here where you can ins… (மேலும் படிக்க)

After the last update Cabela's and Bass Pro websites are blocked, won't connect. Teva has been blocked for over a year, and I can't find a page on here where you can instigate a trouble ticket.

Firefox has been a great browser until lately, I'm disappointed guys!

Open 5 71

My Firefox Add-ons developer account was blocked without explanation

Hello I am dev from Hanbiro Inc, My Firefox Add-ons developer account appears to have been blocked. I am unable to access the developer dashboard and receive the error: "… (மேலும் படிக்க)

Hello I am dev from Hanbiro Inc, My Firefox Add-ons developer account appears to have been blocked. I am unable to access the developer dashboard and receive the error: "You do not have permission to perform this action."

Additionally, one of my extensions shows that it has been blocked because the author has been banned.

However, I did not receive any email or notification explaining the reason for this action.

This extension was intended for private/internal use only and was not meant for public distribution. It does not collect user data, perform tracking, or execute remote code.

I would like to request clarification on: - The reason my account was blocked - Whether this action can be appealed or reversed - What specific changes are required to comply with Mozilla policies

I am willing to modify the extension to fully comply with all guidelines.

Thank you for your time and assistance. If needed, I can provide the extension source code for review.

Open 1 3

No sound only on the Firefox browser

After a Windows 11 update my Firefox browser no longer has any audio. The sound is turned all the way up in the Sound Mixer and I have no Bluetooth devices connected. Aft… (மேலும் படிக்க)

After a Windows 11 update my Firefox browser no longer has any audio. The sound is turned all the way up in the Sound Mixer and I have no Bluetooth devices connected. After it initially happened I connected my Bluetooth earbuds and it worked for a few minutes before it too lost audio.

I have audio on all my other applications.

Open 1 1

I keep losing access to my bookmarks in Firefox

This has happened several times in the last 4 months or so, it had never happened prior to that and I've used Firefox for years. It now occurs when I open Firefox after … (மேலும் படிக்க)

This has happened several times in the last 4 months or so, it had never happened prior to that and I've used Firefox for years. It now occurs when I open Firefox after my computer has either been shutdown, or the computer does a restart. I am signed in to my Mozilla account.

Open 5 101