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I purchased a new computer and installed Firefox on it when I open Firefox for the first time it had none of my bookmarks, etc. As per the instructions on the Webb, I copied the latest profile for Firefox on my old computer and pasted that profile into the users profile folder on the new computer. For some unknown reason, Firefox is not installing this profile. The profile is approximately 330 MB. So I’m assuming there is a lot of data that is stored in that profile folder. Can you please direct me as to how I can use the current Firefox profile that I have from 8-4-26. Thank you

I have no desire to interact with Google, Bing, or Perplexity, and as a rule I don't want outside parties (such as Firefox/Mozilla) deciding for me which search engines or other service providers I see advertising for. (And yes, seeing that "G" logo somewhere is advertising for Google.) I'm assuming that these companies are paying to be pre-loaded as search providers in Firefox, and I understand that Firefox needs this financial support if it's going to continue providing a browser.

After upgrading, I've always gone into the settings and removed these search providers - I don't want to see them offered as search options, and to be honest, I don't even want to see their names in the settings screens.

Now with Firefox 152, I find that I'm not able to delete these pre-loaded search providers anymore. I can turn off a switch to disable them, but there's no way to totally delete them from the list anymore. There's even a [in the documentation] which explicitly says that the pre-loaded search providers cannot be removed, only hidden.

'WHY can I not delete them?

Is there a technical reason, i.e. would the browser stop working if they were removed? Are some companies paying extra to not be delete-able, and it just happens that every one that's pre-loaded in Firefox 152 decided to pay the extra money? Or did Mozilla just make an arbitrary decision to reduce the level of control that users have over their own browsers?

The Merrill Lynch login screen does not appear. Ad blockers are disabled; the problem does not appear with other browsers. Screenshots are attached for the same site using FF and Edge. I asked this question a few weeks ago but never got an answer. I'm using FF 153.03 64-bit

Even when I open a new tab in Firefox, the focus remains on the address bar. I'd like to know how to fix this. When I open a new tab, the address bar gets the focus, which I find inconvenient. Is there a way or setting to prevent the address bar from getting the focus and instead focus on the search box in the middle? I've searched online and tried the "settings in about:config" suggested in the search results, but it didn't solve the problem. Is it impossible? Firefox 153.0.3 64it

I realized that all the bookmarks I had saved for years are now missing when I search using the browser. I did find them in other locations, but how can I see specific bookmarks that are missing?

Hello,

I'm seeking support to try to resolve an issue that has recently started happening. I can't be the only one who is experiencing this, so if this is resolved others can benefit too. I'm not a complete novice, but neither do I claim to be an I.T. expert.

I use my ISP's webmail service to access my emails. I'm aware I could use an email client, but I prefer to access via a web browser and have done so for many years. About a week ago, I was no longer able to sign in to my webmail. I thought it may be a problem with my provider, so I checked using other web browsers - Safari on iOS which worked and Microsoft Edge (using the same internet connection, same desktop PC) which also worked and continues to work without issue. I can only think it must be something wrong with Firefox? I can access the sign in page as normal using Firefox and select my email address, but after attempting to login I always get the same error message:

Sorry, we can't sign you in just now

Don't worry, it's just a quick pause to help keep your account safe.

Instead:

   Use a device you've signed in on before
   Try again from a familiar connection
   If you're on a VPN, switch it off and have another go 

Still stuck? If this keeps happening, get in touch with us (quoting reference IDF-12B) and we'll help sort it.

I have 2 extensions installed in Firefox - Adblock Plus and Ghostery. I have already added the specific URLs to the allowed websites list (first is the sign in page, second is what it redirects to):

mail2.virginmedia.com oauth.virginmediao2.co.uk

I have searched around for possible solutions, to no avail. Virgin Media advise only signing in on their main home page, but I've never done this as its just another step and extra unnecessary clicks. I don’t want to constantly be bombarded with news, offers and promotions every time I want to check my email, so I only use the direct webmail sign in.

I have tried clearing cache, cookies, etc. Then I tried to refresh Firefox, none of which worked. I also tried uninstalling Firefox, then using CCleaner to perform a clean up and registry scan to fix any possible issues, followed by a clean installation. To my surprise, I was able to sign in to webmail OK. However, the next morning, I got the same error. The only other settings I have tried tweaking is adding exceptions to turn off "Enhanced Tracking Protection" and "Block pop-ups and third-part redirects" on those 2 web addresses.

Any suggestions or options to try would be appreciated.

Whenever I sign in to my VA account, I check the box to "Remember this browser" (as attached), but it never works. VA IT told me it was an issue with the browser (i.e., Firefox). This might have just been their way of making me go away quietly. (Blowing me off!) But I thought I'd check with you anyway. Can you help? Thanks

I have used Firefox since version 1.5 and have loved it and the community since. However, since finally scrapping Windows and switching completely to linux, Firefox has been frequently troublesome with random crashes. The crashes occur on any website I may be on and for seemingly no reason. It happens when I'm in the middle of browsing a page, just opened a new tab, or even when Firefox is simply open and I'm active on another open application.

Environment is as follows:

OS: Zorin OS 18 (Latest patches) (Based on Ubuntu) Mobo: Asus Crosshair VI Hero (Latest available BIOS) CPU: Ryzen 9 5900XT GPU: EVGA GeForce RTX 3080 XC Gaming (10GB) Ram: 8GBx4 G.Skill TridentZ RGB DDR4 (3200) Sys Drive: Samsung 970Evo M.2 Nvme 500GB

Firefox is installed via Flatpack through the built in app store in Zorin OS.

The crashes will sometimes be constant as well. Such as when it crashes, crash reporter comes up, then I click "Restart Firefox" and the second I see the window, it crashes again. This has been a constant problem though at random times ever since I switched back to Linux about 5 months ago.

Any help would be greatly appreciated. I don't want to have to change my primary browser from one that I am generally so happy with, and is also the browser that I recommend to everyone.

This morning I reset my PC, and upon doing so Firefox would just not work. Anytime I tried booting up firefox it would for a split second show the browser than revert to a screen where its just the firefox logo, where upon clicking it would become unresponsive

I've uninstalled and reinstalled twice both times completely clearing out firefox data from across my pc, i've tried to make new profiles, i've cleared out caches etc, yet anytime i try boot it up it still doesnt work

i've spent the past 6 hours just looking through fixes and still, nothing works every other browser works fine, aside from firefox

I am getting popups constantly from Mozilla Firefox. It is using a sign on as d9nnarOhubcc73e1106g.alphatechboost.co.in

How do I stop these?

Every time I open Firefox I get a message saying "Getting close to your VPN Limit. You have _ GB left. Your data will reset at the start of next month" and I want to stop seeing it

I subscribed to Mozilla VPN a few days ago, but have now learned that I can get Bitdefender's version for free. I wish to cancel Mozilla's version and, hopefully, be reimbursed.

Hi I noticed that some old links in my history are automatically deleted. How to configure expiration rules (if possible) in order to keep links forever, until manual deletion? I know that links can be saved in the bookmarks, but when browsing the Internet, unless bookmarking everything :(, no one knows if a link can be useful in the future.

Thanks for your help