• தீர்வுற்றது

Browsing history not clearing

I have changed Firefox's settings to both Delete cookies and site data when Firefox is closed and to Clear history when Firefox is closes. But after making these changes… (மேலும் படிக்க)

I have changed Firefox's settings to both Delete cookies and site data when Firefox is closed and to Clear history when Firefox is closes. But after making these changes Firefox is still holding onto my browsing history.

Asked by firefox2653 2 மாதங்களுக்கு முன்பு

Answered by zeroknight 2 மாதங்களுக்கு முன்பு

  • தீர்வுற்றது

failed to check for update

Recently Firefox always has the error "failed to check for update". I have tried restarting my pc and running as admin. I am on windows 10. I have been able to manually … (மேலும் படிக்க)

Recently Firefox always has the error "failed to check for update". I have tried restarting my pc and running as admin. I am on windows 10.

I have been able to manually install the latest version by installing it over the top of my current install, how can I fix the error to be sure that my browser will auto update?

Thanks

Asked by ETERNALVOID 4 நாட்கள் முன்பு

Answered by James 4 நாட்கள் முன்பு

  • தீர்வுற்றது

Cloudflare Verify you are human looping

I have been experiencing a problem with Cloudflare specifically on one site (character.ai) and when the verify you are human pops up. It takes me in a seemingly infinite … (மேலும் படிக்க)

I have been experiencing a problem with Cloudflare specifically on one site (character.ai) and when the verify you are human pops up. It takes me in a seemingly infinite loop. On the Cloudflare community site they say it could be because of things like adblock but even without any adblock or anything of the sort on it does the same thing. Sadly Cloudflare community doesn't support being used on Firefox. So maybe they don't support being used on Firefox in general? I have contacted the actual websites support but they don't seem to even read submitted inquiries because I never hear anything back from them except the automated message they received it. It is now preventing me from using certain things in general which as before it wasn't that big of a deal but recently they changed the site layout and still allowed you to use the old layout but the verification blocks you from using the old layout. The first one is one from a couple of weeks ago when it only effected me trying to open things in a separate tab and the second one is the newer one which prevents me from accessing the old layout. I'm not sure what to do about it since nothing I specifically could do to solve it has helped. I have opted into sharing data under troubleshooting IDK how well that'll help.

Asked by Lilynette 1 மாதத்திற்கு முன்பு

Answered by Lilynette 4 வாரங்களுக்கு முன்பு

  • தீர்வுற்றது

Videos buffering and/or not playing

When I try to play a video on Firefox desktop, it takes it a long time to load. Once it has loaded, whenever I pause it for more than a few seconds, or if I try to skip a… (மேலும் படிக்க)

When I try to play a video on Firefox desktop, it takes it a long time to load. Once it has loaded, whenever I pause it for more than a few seconds, or if I try to skip around the video (either by clicking around in the loaded section of the progress bar or using +/- seconds buttons), the video begins buffering again before the video resumes. This makes it extremely difficult and frustrating to watch anything that requires me to pause, rewind, or fast forward. I've noticed this issue affect multiple video viewing sites, such as YouTube, Vimeo, and Netflix. My roommate also uses Firefox, but doesn't have this issue, so I know it's not a problem with my internet. I thought it might be a problem with my computer, but I tried to replicate the issue in Chrome and everything worked fine there. The issue has persisted almost a week. I have:

  • Rebooted my computer several times
  • Deleted my history/cache
  • Disabled my extensions
  • Turned off Java scripts in firefox (this disabled my ability to load sites like YouTube completely, so I turned it back on)
  • Updated my computer
  • Updated my graphics drivers
  • Refreshed firefox
  • Uninstalled and reinstalled firefox (and rebooted my computer)
  • Uninstalled and reinstalled firefox AND deleted all the data it stored on my computer (and rebooted my computer)

I am currently using version 123.0.1 of Firefox. My OS is Windows 10 22H2.

Asked by AccidentalRogue 1 மாதத்திற்கு முன்பு

Answered by AccidentalRogue 1 மாதத்திற்கு முன்பு

  • தீர்வுற்றது

Corrupted PDF Downloads from Intranet sites after 125.0.1 Update

Prior to update 125.0.1 corporate intranet users could download PDF files from our Line of Business applications / Webpages. Today after the latest update the PDF files … (மேலும் படிக்க)

Prior to update 125.0.1 corporate intranet users could download PDF files from our Line of Business applications / Webpages. Today after the latest update the PDF files download but are corrupted. The site was added to the trusted webpage without improvement.

Adobe Acrobat Reader could not open ********.pdf because it is either not a supported file or because the file has been damaged

Asked by Jeff@work 5 நாட்கள் முன்பு

Answered by NoahSUMO 4 நாட்கள் முன்பு

  • தீர்வுற்றது

When switching networks (mobile hotspot/wifi) Firefox can't load websites but other browsers can

When switched to mobile hot spot from wifi [and viceversa] Firefox can't load websites but other browsers can. I am facing this issue recently like from a month or so. B… (மேலும் படிக்க)

When switched to mobile hot spot from wifi [and viceversa] Firefox can't load websites but other browsers can. I am facing this issue recently like from a month or so. Before that all working fine. I have already tried the troubleshooting steps from here https://support.mozilla.org/en-US/kb/firefox-cant-load-websites-other-browsers-can, Still no luck! Edition Windows 11 Home Single Language Version 22H2 OS build 22621.2506

Note:Whenever i switch to mobile hot spot i have to restart laptop to make Firefox work.

Is there any permanent solution for this problem?

Asked by Jayadeep 5 மாதங்களுக்கு முன்பு

Answered by Jayadeep 5 மாதங்களுக்கு முன்பு

  • தீர்வுற்றது

Youtube slow only on firefox

YouTube all of a sudden started to slow down and only be able to load videos fast enough in 360p resolution, I tried watching YouTube on Microsoft edge and YouTube handle… (மேலும் படிக்க)

YouTube all of a sudden started to slow down and only be able to load videos fast enough in 360p resolution, I tried watching YouTube on Microsoft edge and YouTube handled 1080p easily there, I have cleared the cash and made sure my Firefox and Windows are up to date and still the issue persists.

this only seams to occur on YouTube as amazon prime and speed test works without issues

Asked by nadum8 1 மாதத்திற்கு முன்பு

Answered by jonzn4SUSE 1 மாதத்திற்கு முன்பு

  • தீர்வுற்றது

How to stop FF from opening my downloaded documents in the browser

Hello, In the past, FF downloaded documents without opening them in the browser. This is two weeks now that whenever I download a document, FF is now opening the documen… (மேலும் படிக்க)

Hello,

In the past, FF downloaded documents without opening them in the browser. This is two weeks now that whenever I download a document, FF is now opening the document in the browser without asking me.

I welcome if someone could tell me what I can do to stop FF from opening the documents.

Thanks for any help you can offer me.

Asked by rcalldr 1 வாரத்திற்கு முன்பு

Answered by jscher2000 - Support Volunteer 1 வாரத்திற்கு முன்பு

  • தீர்வுற்றது

Firefox Freezing PC

Hello, I am running Ubuntu 22.04 (Firefox v 121.0) on a custom PC. Ryzen 5700G, 32GB Ram, 2TB Storage, and a Radeon RX 580 (just to give some insight into the system in … (மேலும் படிக்க)

Hello, I am running Ubuntu 22.04 (Firefox v 121.0) on a custom PC. Ryzen 5700G, 32GB Ram, 2TB Storage, and a Radeon RX 580 (just to give some insight into the system in case it is useful). I use multiple mozilla services and haven't had many issues up until now. Everytime I open Firefox it immediately it fires right up, the moment I try to open a tab, search, etc.. it begins to lag. It will then freeze the browser and my entire PC soon follows suit. I have had to hard reset the PC about 3 times now. I originally had the snap version installed and thought that installing the deb package would fix the issue. I completely uninstalled the snap version and turned off unattended installations in case the system tried to reinstall the snap. I then installed the deb package and fired it up again, only to have the same issue. I have ruled out a couple of things on my end. I entered Firefox Safe Mode and unchecked all of my extensions (the only ones I run are Ublock, Bitwarden, and Relay). I ran a mem test and have been monitoring Psensor to ensure the CPU wasn't overheating (both of these tests were fine). I also scanned my entire PC to ensure I did not have any viruses (clamscan reported no viruses). I have been running my PC for about an hour now without starting Firefox and using Chrome, and I have had no issues with freezing or anything similar to what happened with Firefox. Not sure where to go from here. I love using Firefox and would love to get back to surfing as soon as possible! Any tips/help would be greatly appreciated! PS I could not find any logs about the session. I looked in ~/.mozilla/firefox/Crash Reports/events and couldn't find anything. If there is another place they are stored let me know and I would be happy to send them. I just don't want to open Firefox until I feel it is safe for my PC.



I forgot to add: I disabled hardware acceleration as well, did not fix the issue.

Asked by aaronlnewman 3 மாதங்களுக்கு முன்பு

Answered by aaronlnewman 3 மாதங்களுக்கு முன்பு

  • தீர்வுற்றது

Can't Copy to clipboard anymore

Since a couple days ago I cannot Copy anything in Firefox. Be it with CTRL+C or RightClick>copy. I can paste juste fine, and it works on any other app and browser I ow… (மேலும் படிக்க)

Since a couple days ago I cannot Copy anything in Firefox. Be it with CTRL+C or RightClick>copy. I can paste juste fine, and it works on any other app and browser I own. I tried to restart in safe mode (no add-on) but the issue persists. I ended up resetting firefox and it solved the issue... For a couple hours.. then it came back and I can't copy anymore. I did check that I was using the latest version of Firefox windows. I only have two add-ons, but since in safe mode it still doesn't work I'm not sure it's related to that. I also checked that Firefox was allowed in the firewall (I don't know why that would help but a forum said to check that).

Thank you for your assistance:)

Asked by tristan.riviere 5 மாதங்களுக்கு முன்பு

Answered by tristan.riviere 5 மாதங்களுக்கு முன்பு

  • தீர்வுற்றது

Whenever i open a tab it immediately crashes.

I'm asking this question on a different browser because Firefox cant load any websites. Basically whenever i open a new tab, it opens to a crashed tab. Gah. It cant even… (மேலும் படிக்க)

I'm asking this question on a different browser because Firefox cant load any websites.

Basically whenever i open a new tab, it opens to a crashed tab. Gah. It cant even load google, or any website for that matter, not even the homepage for Firefox, its just a blank page with nothing on it, whenever i type something into the address bar and press enter it just disappears and does nothing. Browser settings work, but stuff like passwords dont, and i have most of my important passwords on firefox, so i cant log into runescape and stuff.

Can you help?

Asked by kase 2 வாரங்களுக்கு முன்பு

Answered by kase 2 வாரங்களுக்கு முன்பு

  • தீர்வுற்றது

XULRunner Error: Could not determine any profile running in backgroundtask mode!

The last couple of weeks I have this pop up interrupt my screen quite often several times in a row. I have searched every article online that is remotely similar to th… (மேலும் படிக்க)

The last couple of weeks I have this pop up interrupt my screen quite often several times in a row.


I have searched every article online that is remotely similar to this problem and none of the solutions have  worked. 

Any ideas on what I can do to stop this annoyance?

Asked by gpsd3208 2 வாரங்களுக்கு முன்பு

Answered by jscher2000 - Support Volunteer 2 வாரங்களுக்கு முன்பு

  • தீர்வுற்றது

Files downloaded in Firefox Private Browsing are deleted automatically after closing the browser

I am facing issue while downloading files in Firefox Private Browsing. Whenever I download my PDF files, as soon as I close the browser window, the files also get deleted… (மேலும் படிக்க)

I am facing issue while downloading files in Firefox Private Browsing. Whenever I download my PDF files, as soon as I close the browser window, the files also get deleted automatically. What should I do to rectify this issue.

Asked by kashishjaggi16 3 வாரங்களுக்கு முன்பு

Answered by cor-el 3 வாரங்களுக்கு முன்பு

  • தீர்வுற்றது

webstore.com seller.

i was able to reach the site webstore.com last week but can't reach it now.

Asked by kingfish0316 3 மாதங்களுக்கு முன்பு

Answered by kingfish0316 2 மாதங்களுக்கு முன்பு

  • தீர்வுற்றது

Graphical problems on Surface Pro X (arm64)

Using the arm64 version of Firefox on a Surface Pro X causes several graphical issues. These issues started either with a update of Firefox or drivers. This topic has al… (மேலும் படிக்க)

Using the arm64 version of Firefox on a Surface Pro X causes several graphical issues. These issues started either with a update of Firefox or drivers.

This topic has already been reported, please see here for more information and documentation: Reddit: https://www.reddit.com/r/firefox/comments/182iojx/firefox_arm64_graphical_problems_on_surface_pro_x/ Mozilla Connect: https://connect.mozilla.org/t5/discussions/firefox-arm64-graphical-problems-on-surface-pro-x/m-p/52086

What can be done to report this issue and help it getting fixed?

Asked by Felix 1 மாதத்திற்கு முன்பு

Answered by zeroknight 1 மாதத்திற்கு முன்பு

  • தீர்வுற்றது

youtube ad blocker not blocking ads

I have an add-on ad blocker for youtube and have never gotten ads. This afternoon that stopped. I get ads with every video I click and there is no 'skip ad' on the scr… (மேலும் படிக்க)

I have an add-on ad blocker for youtube and have never gotten ads. This afternoon that stopped. I get ads with every video I click and there is no 'skip ad' on the screen. I added another top rated youtube add blocker, quit firefox and then opened it again. Before, if I clicked a video it started an ad and I could go back and then hit the video again, but now that doesn't work, but if I select to show the video in a new tab, there are no ads in that tab. What can I do to make the ads stop like they used to and never appear? Yes and my OS is Ubuntu 22.04

Asked by pdsimdars 2 மாதங்களுக்கு முன்பு

Answered by TyDraniu 2 மாதங்களுக்கு முன்பு

  • தீர்வுற்றது

Youtube low FPS when put to fullscreen.

I am having an issue where youtube videos played at higher quality stutter when put to fullscreen. Up till about 720p60 works fine, at 1080p60 and above the framerate bec… (மேலும் படிக்க)

I am having an issue where youtube videos played at higher quality stutter when put to fullscreen. Up till about 720p60 works fine, at 1080p60 and above the framerate becomes unstable.

Things I have tried: - I have tried going into media.media-capabilities.enabled and changing it from false to true - I have set network.buffer.cache.size to 262144 - I have disabled all my plugins - I have tried changing my user agent to windows/chrome

My current setup: Firefox 122.0, Macbook pro Sonoma 14.1, Apple M1 Pro chip

Curiously, if I make a new firefox profile and play a video there, there is no stutter. Does anyone have ideas on how I can fix my current profile?

Asked by markus.maomao.ang 2 மாதங்களுக்கு முன்பு

Answered by zeroknight 2 மாதங்களுக்கு முன்பு

  • தீர்வுற்றது

Firefox Setting on Startup: Open previous windows and tabs not working

I always set Firefox to open the previous sessions tabs when starting. For some reason during the start up over the past several days Firefox opens to the home page only.… (மேலும் படிக்க)

I always set Firefox to open the previous sessions tabs when starting. For some reason during the start up over the past several days Firefox opens to the home page only. I then have to search the history to find the closed tabs. Except for this problem, Firefox is working perfectly.

Does anyone have any suggestions as to why this is going wrong and a possible way to fix it?

Asked by PhilG 2 மாதங்களுக்கு முன்பு

Answered by cor-el 2 மாதங்களுக்கு முன்பு

  • தீர்வுற்றது

Sync does not work on any device

I have never managed to get Firefox Sync to work on my devices, I don't know why. I don't get an error message saying it failed or why it failed. I run Firefox on desktop… (மேலும் படிக்க)

I have never managed to get Firefox Sync to work on my devices, I don't know why. I don't get an error message saying it failed or why it failed. I run Firefox on desktop (Linux) and Android, both always updated to the latest version.

My use case is simple, I just want my mobile Firefox to have all the bookmarks I have on desktop already.

On Android, when I go to my account settings it says "Las synced: never". Clicking the "Sync now" button does absolutely nothing.

On Desktop I go to Settings - Sync, press the Sync button. It appears to work, though no feedback is ever provided.

When I go to about:sync-log, on desktop, finally an error is shown. It seems to attempt to connect to https://sync-765-us-west-2.sync.services.mozilla.com/1.5/207352084/info/collections and fails. Manually going to the URL also fails on both desktop and mobile. Entire log below

1709188645048 Sync.LogManager DEBUG Flushing file log 1709188645050 FirefoxAccounts TRACE not checking freshness of profile as it remains recent 1709188645050 FirefoxAccounts TRACE not checking freshness of profile as it remains recent 1709188645052 Sync.LogManager DEBUG Log cleanup threshold time: 1708324645052 1709188645052 Sync.LogManager DEBUG Done deleting files. 1709188684156 FirefoxAccounts DEBUG FxAccountsWebChannel message received: fxaccounts:fxa_status 1709188684156 FirefoxAccounts DEBUG fxa_status received 1709188684156 FirefoxAccounts DEBUG service: sync 1709188684156 FirefoxAccounts DEBUG is private browsing: false 1709188684291 FirefoxAccounts DEBUG FxAccountsWebChannel message received: fxaccounts:loaded 1709188684291 FirefoxAccounts WARN Unrecognized FxAccountsWebChannel command: fxaccounts:loaded 1709188690370 FirefoxAccounts DEBUG FxAccountsWebChannel message received: fxaccounts:pair_preferences 1709188690446 FirefoxAccounts TRACE not checking freshness of profile as it remains recent 1709188690446 FirefoxAccounts TRACE not checking freshness of profile as it remains recent 1709188690446 FirefoxAccounts TRACE not checking freshness of profile as it remains recent 1709188690446 FirefoxAccounts TRACE not checking freshness of profile as it remains recent 1709188690496 FirefoxAccounts TRACE not checking freshness of profile as it remains recent 1709188767104 FirefoxAccounts DEBUG FxAccountsProfileClient: Requested profile 1709188767104 FirefoxAccounts DEBUG getOAuthToken enter 1709188767104 FirefoxAccounts TRACE getCachedToken returning cached token 1709188767104 FirefoxAccounts DEBUG getOAuthToken returning a cached token 1709188767104 Services.Common.RESTRequest DEBUG GET request to https://profile.accounts.firefox.com/v1/profile 1709188767361 Services.Common.RESTRequest DEBUG GET https://profile.accounts.firefox.com/v1/profile 304 1709188768376 Sync.RemoteTabs INFO Generating tab list with filter 1709188768377 Sync.RemoteTabs INFO Final tab list has 0 clients with 0 tabs. 1709188991788 FirefoxAccounts ERROR Pairing channel error: Error: WebSocket unexpectedly closed(resource://gre/modules/FxAccountsPairingChannel.sys.mjs:3599:20) JS Stack trace: FxAccountsPairingChannel</_setupListeners/<@FxAccountsPairingChannel.sys.mjs:3599:20 1709189210399 FirefoxAccounts DEBUG FxAccountsWebChannel message received: fxaccounts:fxa_status 1709189210400 FirefoxAccounts DEBUG fxa_status received 1709189210400 FirefoxAccounts DEBUG service: 30b11ae57025e70b 1709189210400 FirefoxAccounts DEBUG is private browsing: false 1709189279244 Sync.SyncScheduler DEBUG Network link status changed to "changed". Offline?: false 1709189285734 Sync.SyncScheduler DEBUG Network link status changed to "changed". Offline?: false 1709189303334 Sync.SyncScheduler DEBUG Network link status changed to "changed". Offline?: false 1709189310511 Sync.SyncScheduler DEBUG Network link status changed to "changed". Offline?: false 1709189312578 Sync.SyncScheduler DEBUG Network link status changed to "changed". Offline?: false 1709189527477 FirefoxAccounts DEBUG FxAccountsProfileClient: Requested profile 1709189527477 FirefoxAccounts DEBUG getOAuthToken enter 1709189527477 FirefoxAccounts TRACE getCachedToken returning cached token 1709189527477 FirefoxAccounts DEBUG getOAuthToken returning a cached token 1709189527477 Services.Common.RESTRequest DEBUG GET request to https://profile.accounts.firefox.com/v1/profile 1709189527975 Services.Common.RESTRequest DEBUG GET https://profile.accounts.firefox.com/v1/profile 304 1709189534135 Sync.Service DEBUG User-Agent: Firefox/123.0 (Linux x86_64) FxSync/1.125.0.20240219145322.desktop 1709189534135 Sync.Service INFO Starting sync at 2024-02-29 06:52:14 in browser session 1LYtwG18bBEH 1709189534135 Sync.Service DEBUG In sync: should login. 1709189534135 Sync.Service INFO User logged in successfully - verifying login. 1709189534135 FirefoxAccounts TRACE not checking freshness of profile as it remains recent 1709189534135 Sync.SyncAuthManager DEBUG unlockAndVerifyAuthState already has (or can fetch) sync keys 1709189534135 Sync.Status DEBUG Status.login: error.login.reason.network => success.status_ok 1709189534135 Sync.Status DEBUG Status.service: error.login.failed => error.login.failed 1709189534135 Sync.Service DEBUG Fetching unlocked auth state returned success.status_ok 1709189534136 FirefoxAccounts TRACE not checking freshness of profile as it remains recent 1709189538030 Sync.Resource WARN GET request to https://sync-765-us-west-2.sync.services.mozilla.com/1.5/207352084/info/collections failed: [Exception... "The connection was established, but no data was ever received" nsresult: "0x804b0014 (NS_ERROR_NET_RESET)" location: "<unknown>" data: no] No traceback available 1709189538030 Sync.Service DEBUG verifyLogin failed: [Exception... "The connection was established, but no data was ever received" nsresult: "0x804b0014 (NS_ERROR_NET_RESET)" location: "<unknown>" data: no] No traceback available 1709189538031 Sync.Status DEBUG Status.login: success.status_ok => error.login.reason.network 1709189538031 Sync.Status DEBUG Status.service: error.login.failed => error.login.failed 1709189538031 Sync.Status DEBUG Status.login: error.login.reason.network => error.login.reason.network 1709189538031 Sync.Status DEBUG Status.service: error.login.failed => error.login.failed 1709189538031 Sync.ErrorHandler ERROR Sync encountered a login error 1709189538032 Sync.SyncScheduler DEBUG Clearing sync triggers and the global score. 1709189538032 Sync.SyncScheduler DEBUG Next sync in 3600000 ms. (why=schedule) 1709189538034 Sync.Service DEBUG Exception calling WrappedLock: Error: Login failed: error.login.reason.network(resource://services-sync/service.sys.mjs:1041:15) JS Stack trace: onNotify@service.sys.mjs:1041:15 1709189538034 Sync.Service DEBUG Not syncing: login returned false. 1709189538035 FirefoxAccounts TRACE not checking freshness of profile as it remains recent

Asked by Cosme Benito 1 மாதத்திற்கு முன்பு

Answered by jonzn4SUSE 1 மாதத்திற்கு முன்பு

  • தீர்வுற்றது

Disable Norton Safe Search

I want to disable Norton Safe Search. I followed Inst. Menu, add ons, extension tab, clicked the 3 dots & then delete. Restarted my computer, but it's still there.… (மேலும் படிக்க)

I want to disable Norton Safe Search. I followed Inst. Menu, add ons, extension tab, clicked the 3 dots & then delete. Restarted my computer, but it's still there. I definitely need help.

Asked by joneseda 2 மாதங்களுக்கு முன்பு

Answered by cor-el 2 மாதங்களுக்கு முன்பு