Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

How do I get back old emails that were lost when I changed my email address?

  • 4 பதிலளிப்புகள்
  • 15 இந்த பிரச்னைகள் உள்ளது
  • 7 views
  • Last reply by cor-el

I changed email providers. I have the new account set up. I then went to Tools/Account Settings/Account Actions. I then removed the old account (assuming that it would stay in my inbox and just not try to send or receive) and all of the old incoming and sent emails that I had been saving under that account in my inbox and sent files folders disappeared. How do I get them back?

I changed email providers. I have the new account set up. I then went to Tools/Account Settings/Account Actions. I then removed the old account (assuming that it would stay in my inbox and just not try to send or receive) and all of the old incoming and sent emails that I had been saving under that account in my inbox and sent files folders disappeared. How do I get them back?

All Replies (4)

Which program do you use for email: Thunderbird? Outlook Express? Other?

As you may know, you can set up accounts using two different protocols: POP3 and IMAP. With POP3, you actually download copies of all mail and Sent messages are stored locally. Removing your account should be no problem. With IMAP, you are viewing a mirror of your mail which really lives on the server. Removing an IMAP account might remove the folders, although I can't recall ever trying it.

I am using Thunderbird and the old emails were/are stored somewhere in my computer

It looks as though the Thunderbird support site is down at the moment, but you could try there in the AM. https://support.mozillamessaging.com/

You can also look at the MozillaZine Thunderbird Support forum: