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I updated Mozilla and then Mozilla says i running an old version/to update

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  • 3 இந்த பிரச்னைகள் உள்ளது
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  • Last reply by user633449

I have the latest Mozilla Firefox update but after done the same page open telling I have an older version that I need to update. I have Windows XP 2002

I have the latest Mozilla Firefox update but after done the same page open telling I have an older version that I need to update. I have Windows XP 2002

All Replies (2)

hello demoyamary, your useragent (the information the browser sends to websites to identify its version) - apparently mistakenly - shows you're on firefox version 3.6. probably some sort of toolbar or adware has overwritten it. please refer to this article in order to reset the user-agent settings in firefox: How to reset the default user agent on Firefox

Try to read How to reset the default user agent on Firefox

After following those directions, try to read Update Firefox to the latest release to double check you are using Firefox 17.0.1 or later