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ஆதரவு மன்றம்

Firefox is exponentially slower after update

  • 6 replies
  • 1 இந்த பிரச்சனை உள்ளது
  • Last reply by SlimP
பதிவிடப்பட்டது

Firefox v. 13.0 was the last version that gave me good performance. I tried 13.0.1 but my speeds dropped substantially. I was able to go back to v 13.0 and resumed my normal speeds. I tried further updates but, since my speeds again dropped, I again went back to v. 13.0. Now, when I installed v. 17.0, not only has my speed dropped, v. 13.0 no longer works, either.

Using www.speedtest.net my ping went from 5 - 8 ms to 85 -135 ms! Right now I get a 113 ms ping using Firefox and a 6 ms ping using Opera. My speeds are showing up the same but the difference in ping times is indicative of the tremendous slowdown I've experienced by doing nothing more than updating to a new release.

I've tried all of the suggestions given to others who have experienced this frustrating slowdown but nothing worked. I finally wiped out everything I've accumulated over the many years I've happily used Firefox except my bookmarks and reinstalled v. 13.0, the last version that worked, but even that failed to solve my problem. What a pain in the butt! I completely removed v. 13.0, deleted all of the folders and installed v. 17.0.

I've run in safe mode, I ran the fresh install of v. 17.0 without installing any add ons or extra plugins. I deleted my profile. I started from zero. Nothing worked.

I can't use Firefox. It's turning my 20 Mbps internet connection into dial-up speeds. Please help!

Firefox v. 13.0 was the last version that gave me good performance. I tried 13.0.1 but my speeds dropped substantially. I was able to go back to v 13.0 and resumed my normal speeds. I tried further updates but, since my speeds again dropped, I again went back to v. 13.0. Now, when I installed v. 17.0, not only has my speed dropped, v. 13.0 no longer works, either. Using www.speedtest.net my ping went from 5 - 8 ms to 85 -135 ms! Right now I get a 113 ms ping using Firefox and a 6 ms ping using Opera. My speeds are showing up the same but the difference in ping times is indicative of the tremendous slowdown I've experienced by doing nothing more than updating to a new release. I've tried all of the suggestions given to others who have experienced this frustrating slowdown but nothing worked. I finally wiped out everything I've accumulated over the many years I've happily used Firefox except my bookmarks and reinstalled v. 13.0, the last version that worked, but even that failed to solve my problem. What a pain in the butt! I completely removed v. 13.0, deleted all of the folders and installed v. 17.0. I've run in safe mode, I ran the fresh install of v. 17.0 without installing any add ons or extra plugins. I deleted my profile. I started from zero. Nothing worked. I can't use Firefox. It's turning my 20 Mbps internet connection into dial-up speeds. Please help!

தீர்வு தேர்ந்தெடுக்கப்பட்டது

I had tried resetting the permissions and even very nervously turned my firewall off to no avail. I had not tried Windows safe mode with networking but Firefox worked correctly when I did. Yay, progress. I rebooted and tried turning my firewall off, again to no avail. I decided to completely shut down the firewall and that fixed the problem. I thought there might be a conflict and I'd have to find a new firewall but I completely uninstalled and reinstalled my firewall, set my permissions and voila, it works! I loaded nine pages in six seconds when earlier today it took over four minutes for them to completely load.

This even fixed a problem I've had for a few months with Thunderbird. It took forever for graphics to load when I pressed "show remote content." I also had intermittent connection problems, all of which appear to be solved.

Thanks for your help and I hope this helps somebody else avoid the frustrations I've endured.

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Additional System Details

நிறுவப்பட்ட நிரல்கள்

  • Shockwave Flash 11.5 r502

பயன்பாடு

  • User Agent: Mozilla/5.0 (Windows NT 5.1; rv:17.0) Gecko/17.0 Firefox/17.0

கூடுதல் தகவல்

Application Basics
Name
Firefox
Version
17.0
User Agent
Mozilla/5.0 (Windows NT 5.1; rv:17.0) Gecko/17.0 Firefox/17.0
Profile Folder
Show Folder
Enabled Plugins
about:plugins
Build Configuration
about:buildconfig
Crash Reports
about:crashes
Memory Use
about:memory
Extensions
Name
Version
Enabled
ID
Adblock Plus
2.2
true
{d10d0bf8-f5b5-c8b4-a8b2-2b9879e08c5d}
DownloadHelper
4.9.12
true
{b9db16a4-6edc-47ec-a1f4-b86292ed211d}
Flashblock
1.5.15.1
true
{3d7eb24f-2740-49df-8937-200b1cc08f8a}
FoxClocks
3.1.26
true
{d37dc5d0-431d-44e5-8c91-49419370caa1}
FoxLingo
2.7.8
true
{ef62e1ce-d2a4-4cdd-b7ec-92b120366b66}
Image Zoom
0.4.6
true
{1A2D0EC4-75F5-4c91-89C4-3656F6E44B68}
RoboForm Toolbar for Firefox
7.7.2
true
{22119944-ED35-4ab1-910B-E619EA06A115}
WOT
20120926
true
{a0d7ccb3-214d-498b-b4aa-0e8fda9a7bf7}
HP Smart Web Printing
4.0
false
smartwebprinting@hp.com
Java Quick Starter
1.0
false
jqs@sun.com
Microsoft .NET Framework Assistant
1.0
false
{20a82645-c095-46ed-80e3-08825760534b}
Important Modified Preferences
Name
Value
browser.cache.disk.capacity
358400
browser.cache.disk.smart_size.first_run
false
browser.cache.disk.smart_size.use_old_max
false
browser.cache.disk.smart_size_cached_value
358400
browser.places.smartBookmarksVersion
4
browser.startup.homepage_override.buildID
20121119183901
browser.startup.homepage_override.mstone
17.0
browser.tabs.loadInBackground
false
browser.tabs.onTop
false
browser.tabs.warnOnClose
false
browser.zoom.full
false
dom.disable_window_move_resize
true
dom.event.contextmenu.enabled
false
extensions.lastAppVersion
17.0
font.name.serif.x-western
Verdana
font.size.variable.x-western
18
network.cookie.prefsMigrated
true
places.database.lastMaintenance
1353455978
places.history.expiration.transient_current_max_pages
65791
privacy.sanitize.migrateFx3Prefs
true
security.warn_viewing_mixed
false
Graphics
Adapter Description
Intel(R) HD Graphics 4000
Vendor ID
0x8086
Device ID
0x0162
Adapter RAM
Unknown
Adapter Drivers
igxprd32
Driver Version
6.14.10.5412
Driver Date
5-13-2012
WebGL Renderer
Google Inc. -- ANGLE (Intel(R) HD Graphics 4000) -- OpenGL ES 2.0 (ANGLE 1.0.0.1242)
GPU Accelerated Windows
1/1 Direct3D 9
AzureCanvasBackend
cairo
AzureFallbackCanvasBackend
none
AzureContentBackend
none
JavaScript
Incremental GC
1
Accessibility
Activated
0
Prevent Accessibility
0
Library Versions
Expected minimum version
Version in use
NSPR
4.9.2
4.9.2
NSS
3.13.6.0 Basic ECC
3.13.6.0 Basic ECC
NSS Util
3.13.6.0
3.13.6.0
NSS SSL
3.13.6.0 Basic ECC
3.13.6.0 Basic ECC
NSS S/MIME
3.13.6.0 Basic ECC
3.13.6.0 Basic ECC

cor-el
  • Top 10 Contributor
  • Moderator
17467 தீர்வுகள் 157838 பதில்கள்
பதிவிடப்பட்டது

உதவிகரமான பதில்

A possible cause is security software (firewall,anti-virus) that blocks or restricts Firefox or the plugin-container process without informing you, possibly after detecting changes (update) to the Firefox program.

Remove all rules for Firefox and the plugin-container from the permissions list in the firewall and let your firewall ask again for permission to get full unrestricted access to internet for Firefox and the plugin-container process and the updater process.

See:

Try to boot the computer in Windows Safe mode with network support (press F8 on the boot screen) as a test to see if that helps.

A possible cause is security software (firewall,anti-virus) that blocks or restricts Firefox or the plugin-container process without informing you, possibly after detecting changes (update) to the Firefox program. Remove all rules for Firefox and the plugin-container from the permissions list in the firewall and let your firewall ask again for permission to get full unrestricted access to internet for Firefox and the plugin-container process and the updater process. See: *https://support.mozilla.org/kb/Server+not+found *https://support.mozilla.org/kb/Firewalls Try to boot the computer in Windows Safe mode with network support (press F8 on the boot screen) as a test to see if that helps.
பதிவிடப்பட்டது

தீர்வு தேர்ந்தெடுக்கப்பட்டது

I had tried resetting the permissions and even very nervously turned my firewall off to no avail. I had not tried Windows safe mode with networking but Firefox worked correctly when I did. Yay, progress. I rebooted and tried turning my firewall off, again to no avail. I decided to completely shut down the firewall and that fixed the problem. I thought there might be a conflict and I'd have to find a new firewall but I completely uninstalled and reinstalled my firewall, set my permissions and voila, it works! I loaded nine pages in six seconds when earlier today it took over four minutes for them to completely load.

This even fixed a problem I've had for a few months with Thunderbird. It took forever for graphics to load when I pressed "show remote content." I also had intermittent connection problems, all of which appear to be solved.

Thanks for your help and I hope this helps somebody else avoid the frustrations I've endured.

I had tried resetting the permissions and even very nervously turned my firewall off to no avail. I had not tried Windows safe mode with networking but Firefox worked correctly when I did. Yay, progress. I rebooted and tried turning my firewall off, again to no avail. I decided to completely shut down the firewall and that fixed the problem. I thought there might be a conflict and I'd have to find a new firewall but I completely uninstalled and reinstalled my firewall, set my permissions and voila, it works! I loaded nine pages in six seconds when earlier today it took over four minutes for them to completely load. This even fixed a problem I've had for a few months with Thunderbird. It took forever for graphics to load when I pressed "show remote content." I also had intermittent connection problems, all of which appear to be solved. Thanks for your help and I hope this helps somebody else avoid the frustrations I've endured.

SlimP மூலமாக திருத்தப்பட்டது

cor-el
  • Top 10 Contributor
  • Moderator
17467 தீர்வுகள் 157838 பதில்கள்
பதிவிடப்பட்டது

You're welcome.

Which security software (firewall, anti-virus) do you have?

You're welcome. Which security software (firewall, anti-virus) do you have?
பதிவிடப்பட்டது

கேள்வியின் உரிமையாளர்

ZoneAlarm was the firewall causing the conflict before reinstalling.

ZoneAlarm was the firewall causing the conflict before reinstalling.

SlimP மூலமாக திருத்தப்பட்டது

cor-el
  • Top 10 Contributor
  • Moderator
17467 தீர்வுகள் 157838 பதில்கள்
பதிவிடப்பட்டது

Thanks for telling. Some firewalls can be difficult to configure to make them accept Firefox after an update.

Thanks for telling. Some firewalls can be difficult to configure to make them accept Firefox after an update.
பதிவிடப்பட்டது

கேள்வியின் உரிமையாளர்

I never thought a firewall could cause my problems. I thought it blocked or restricted traffic, not slowed it down.

I never thought a firewall could cause my problems. I thought it blocked or restricted traffic, not slowed it down.