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I can't download Firefox on my MacBook Pro message comes up saying I don't have access to some of the items

  • 1 பதிலளி
  • 7 இந்த பிரச்னைகள் உள்ளது
  • 13 views
  • Last reply by cor-el

I download and then drag the icon into the application folder. Then a message comes up saying I don't have permission or access to some of the items. I have no idea what that means. My computer is MacBook Pro operating system 10.6.7

I download and then drag the icon into the application folder. Then a message comes up saying I don't have permission or access to some of the items. I have no idea what that means. My computer is MacBook Pro operating system 10.6.7

All Replies (1)

If you have problems with updating or with the permissions then easiest is to download the full version and trash the currently installed version to do a clean install of the new version.

Download a new copy of the Firefox program and save the DMG file to the desktop

  • Trash the current Firefox application to do a clean (re-)install
  • Install the new version that you have downloaded

Your profile data is stored elsewhere in the Firefox Profile Folder, so you won't lose your bookmarks and other personal data.