Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

when I shut off the computer, firefox say's trouble with ending, and then it won't save my bookmarks that i had prior. I'm losing a lot of work why is this? It won't save my bookmarks.

  • 1 பதிலளி
  • 1 இந்த பிரச்சனை உள்ளது
  • 7 views
  • Last reply by the-edmeister

when on websites, after certain time the computer freezes for time, the firefox commit charge seems to get too high to work properly. When I shut my computer to reboot, i lose my bookmarks that i had placed in my bookmark files. I lose a lot of work. Can i retrive this work somehow???

when on websites, after certain time the computer freezes for time, the firefox commit charge seems to get too high to work properly. When I shut my computer to reboot, i lose my bookmarks that i had placed in my bookmark files. I lose a lot of work. Can i retrive this work somehow???

All Replies (1)

1. You're using an old version of Firefox that is no longer supported. You should upgrade to either Firefox 3.6.17 or the newest version - 4.0.1.
http://www.mozilla.com/en-US/firefox/ - 4.0.1
http://www.mozilla.com/en-US/firefox/all-older.html - 3.6.17

2. When you reboot your computer while Firefox is open, you risk losing data. Firefox has backups of your bookmarks file, see this to learn how you can restore a backup from a previous day.
https://support.mozilla.com/en-US/kb/Lost+Bookmarks