Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Mozilla Thunderbird

  • 1 பதிலளி
  • 0 இந்த பிரச்னைகள் உள்ளது
  • Last reply by sfhowes

My Thunderbird email program stopped receiving and sending my emails approximately 2-3 days ago.

My email server is ATT. I have spoken to them today for hours and my Thunderbird email is still not working. They forced me to update my ATT password and my email is working elsewhere (like on Yahoo mail). But its not working on my Thunderbird.

ATT provided me updated information (IMAP and SMTP) info that I changed. But still not working.

I recall this occurring 6 years ago and ATT had me to enter a 12 digit code for my Thunderbird password. It was funky but it worked. It was not my ATT password, but hey, it worked. Now having the same problem.

I'm pretty sure I've messed up this info trying to correct it. No idea how to get it going again. Can you help?

My Thunderbird email program stopped receiving and sending my emails approximately 2-3 days ago. My email server is ATT. I have spoken to them today for hours and my Thunderbird email is still not working. They forced me to update my ATT password and my email is working elsewhere (like on Yahoo mail). But its not working on my Thunderbird. ATT provided me updated information (IMAP and SMTP) info that I changed. But still not working. I recall this occurring 6 years ago and ATT had me to enter a 12 digit code for my Thunderbird password. It was funky but it worked. It was not my ATT password, but hey, it worked. Now having the same problem. I'm pretty sure I've messed up this info trying to correct it. No idea how to get it going again. Can you help?

All Replies (1)

Remove the entries from Saved Passwords, generate a new secure mail key on the AT&T site, restart TB, enter the key when asked for a password.

https://www.att.com/support/article/dsl-high-speed/KM1010523/

Helpful?

கேள்வி எழுப்பு

You must log in to your account to reply to posts. Please start a new question, if you do not have an account yet.