Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Sorry! 0 results found for ‘Firefox froze while updating generating a XUL Runner Error Message "Error:Platorm version '121.0' is not compatible with minVersion>=120.0.1 maxVersion<+120.0.1’ for ‘Firefox’

  • 1 பதிலளி
  • 0 இந்த பிரச்னைகள் உள்ளது
  • 3 views
  • Last reply by cor-el

‘Firefox froze while updating generating a XUL Runner Error Message "Error:Platorm version '121.0' is not compatible with minVersion>=120.0.1 maxVersion<+120.0.1’

‘Firefox froze while updating generating a XUL Runner Error Message "Error:Platorm version '121.0' is not compatible with minVersion>=120.0.1 maxVersion<+120.0.1’

All Replies (1)

An error message like XPCOM missing or about platform version or entry points not found can happen because of a failed Firefox update that left you with a mixture of old and updated files in the Firefox installation folder. This can happen in case security software was keeping a handle of some of the files in the Firefox program folder preventing Firefox from replacing all the files. You need to do a clean reinstall and remove the Firefox program folder to ensure that all files are replaced. You may have to disable security software temporarily in case the problem persists.

Reinstall Firefox: