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Transfer Profiles in Thunderbird

  • 1 பதிலளி
  • 0 இந்த பிரச்னைகள் உள்ளது
  • 13 views
  • Last reply by david

MacbookPro needed service which wiped hard drive. Reinstalled back up (to Ventura), but Thunderbird app was trashed. Reinstalled Thunderbird, but I can not see received emails from 2019-2023 (now), but oddly, can see all sent emails from 2020. How do I get my missing emails and categories? The web instructions make no sense to me. As I understand, my profiles are separate from the app, but it is not clear at all how I can toggle from one to another while in Thunderbird. Thanks for your help

MacbookPro needed service which wiped hard drive. Reinstalled back up (to Ventura), but Thunderbird app was trashed. Reinstalled Thunderbird, but I can not see received emails from 2019-2023 (now), but oddly, can see all sent emails from 2020. How do I get my missing emails and categories? The web instructions make no sense to me. As I understand, my profiles are separate from the app, but it is not clear at all how I can toggle from one to another while in Thunderbird. Thanks for your help

All Replies (1)

If there is the possibility of the missing messages being in another profile, you can click help>troubleshootinginformation, scroll down to 'profile folder', click 'about:profile' and the next pane should display other profiles available.