Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Installed TB 115 over previous version rather than from new install

  • 1 பதிலளி
  • 0 இந்த பிரச்னைகள் உள்ளது
  • 20 views
  • Last reply by david

Hi I made a mistake. I allowed Norton Software Updater to run the TB 115 as an upgrade, rather than download and install 115 as a new install. It seems to be working fine and I like it but I am concerned that I may get future problems. I don't particularly want to save the profiles and re-install if it is unnecessary. Can you please give me your recommendations? Thanks P.S. I have a small number of errors and warnings in the Error Console, mostly from start-up but they mean nothing to me and there are no obvious issues.

Hi I made a mistake. I allowed Norton Software Updater to run the TB 115 as an upgrade, rather than download and install 115 as a new install. It seems to be working fine and I like it but I am concerned that I may get future problems. I don't particularly want to save the profiles and re-install if it is unnecessary. Can you please give me your recommendations? Thanks P.S. I have a small number of errors and warnings in the Error Console, mostly from start-up but they mean nothing to me and there are no obvious issues.

All Replies (1)

That's exactly what I did. That's the normal update process (at least it has always been that for me).