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addons account access still being blocked, who to contact?

  • 5 பதிலளிப்புகள்
  • 2 இந்த பிரச்னைகள் உள்ளது
  • 46 views
  • Last reply by Galen Thurber

I can log into my firefox account, but I am still blocked from logging into https://addons.mozilla.org/ who do I contact? Is this a ban? Is this an AWS geoblock?

I've tried clearing cache, fresh firefox log out from my Firefox account, still nothing

I can log into my firefox account, but I am still blocked from logging into https://addons.mozilla.org/ who do I contact? Is this a ban? Is this an AWS geoblock? I've tried clearing cache, fresh firefox log out from my Firefox account, still nothing

All Replies (5)

You may have more luck in getting help at https://discourse.mozilla.org/c/add-ons/35

What happens when you try to load the site? Do you get an error message?

from the addons site I try to login It goes to accounts site, then when it tries to link I get error JSON detail "Internal Server Error"

headers report ... x-amz-cf-pop PIT50-P1 x-cache Error from cloudfront x-content-type-options nosniff x-frame-options DENY

I only have one Firefox account

You could try removing cookies for that site. Load the site then call the Inspector (Web Developer Tools - in different places depending on which menu you use or ctl+shft+i). In the Inspector, select the tab labelled Storage then select Cookies in the left pane.