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Everytime I install an update, I loose all the entries in my address book and all my archives files. I am currently at 91.11.0 (32-bit). This has happened for several months of updates.

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  • Last reply by Wayne Mery

Does Firefox save a backup copy of things like address book and archives? It so, where and what are the file names? How do I prevent future updates from removing important data? HELP!

Does Firefox save a backup copy of things like address book and archives? It so, where and what are the file names? How do I prevent future updates from removing important data? HELP!

All Replies (1)

John, do you still see this issue when using a newer version?