My bookmarks menu on top randomly appears or disappears despite i selected "always show" in options
Despite i selected "always show" in the options of the menu toolbar, as indicated in many answers and guides, Mozilla keeps randomly to show or not to show (most of the times) my bookmarks in the top bar. The bookmarks are still there if i press on top on bookmarks in fact they appear, simply they are not anymore in the bar. I have reset several times to default from the options but it doesnt change anything. Any clue? Thank you
All Replies (14)
Start Firefox using Troubleshoot(Safe) Mode {web link}
A small dialog should appear. Click Start In Troubleshoot(Safe) Mode (not Refresh). Is the problem still there?
ah! i set that mode and actually my bookmarks menu came back
It could be the work of one of your add-ons, or it could be Hardware Acceleration. How to disable Hardware Acceleration {web link}
Type about:addons<enter> in the address box to open your Add-ons Manager. Hot key; <Control> (Mac=<Command>) <Shift> A)
In the Add-ons Manager, on the left, select Extensions. Disable a few add-ons, then Restart Firefox.
Some added toolbar and anti-virus add-ons are known to cause Firefox issues. Disable All Of them.
If the problem continues, disable some more (restarting FF). Continue until the problem is gone. After, you know what group is causing the issue. Re-enable the last group ONE AT A TIME (restarting FF) until the problem returns.
Once you think you found the problem, disable that and re-enable all the others, then restart again. Let us know who the suspect is, detective.
Thank you very much, unfortunately i cant see any addons if i follow the instructions i see blank (attached)...
Then the problem could be a setting.
Use these links to create a new profile. Use this new profile as is. Is the problem still there?
https://support.mozilla.org/en-US/kb/how-run-firefox-when-profile-missing-inaccessible
http://kb.mozillazine.org/Profile_folder_-_Firefox#Navigating_to_the_profile_folder
https://support.mozilla.org/en-US/kb/profile-manager-create-and-remove-firefox-profiles
https://support.mozilla.org/en-US/kb/back-and-restore-information-firefox-profiles
Type about:profiles<enter> in the address box.
Sorry maybe i missed something. I went to the "about:profiles" page and created a new profile, but as i would have expected is empty. Should i try to load there the old folders of the old profiles? What you mean by: "Use this new profile as is"? Thank you
kazetnik said
What you mean by: "Use this new profile as is"?
Do not change any settings. Do not install any add-ons or make any changes.
If the new profile has no problems, we can instruct you on how to Copy parts of the old profile to the new.
Make sure toolbars like the "Bookmarks Toolbar" are visible. Open the Customize page and set what toolbars (Show/Hide Toolbars) and toolbar items to display.
- Right-click empty toolbar area -> Customize
- "3-bar" menu button -> Customize
- View -> Toolbars
*you can tap the Alt key or press the F10 key to show the hidden Menu Bar temporarily
- check that "Bookmarks Toolbar Items" is on the Bookmarks Toolbar
- if "Bookmarks Toolbar Items" is not on the Bookmarks Toolbar then drag it back from the Customize palette to the Customize page to the Bookmarks Toolbar
- if missing items are in the Customize palette then drag them back from the Customize page to the toolbar
- if you do not see an item on a toolbar and in the Customize palette then click the Restore Defaults
See also:
FredMcD said
kazetnik said
What you mean by: "Use this new profile as is"?Do not change any settings. Do not install any add-ons or make any changes.
If the new profile has no problems, we can instruct you on how to Copy parts of the old profile to the new.
i cant use this profile, is completely empty: saved passwords, bookmarks, everything is blank...
cor-el said
Make sure toolbars like the "Bookmarks Toolbar" are visible. Open the Customize page and set what toolbars (Show/Hide Toolbars) and toolbar items to display.
- Right-click empty toolbar area -> Customize
- "3-bar" menu button -> Customize
- View -> Toolbars
*you can tap the Alt key or press the F10 key to show the hidden Menu Bar temporarily
- check that "Bookmarks Toolbar Items" is on the Bookmarks Toolbar
- if "Bookmarks Toolbar Items" is not on the Bookmarks Toolbar then drag it back from the Customize palette to the Customize page to the Bookmarks Toolbar
See also:
- if missing items are in the Customize palette then drag them back from the Customize page to the toolbar
- if you do not see an item on a toolbar and in the Customize palette then click the Restore Defaults
yes this was the standard procedure but it didnt work unfortunately as the Bookmarks Toolbar was already selected visible and was present in the customization bar where it was supposed to be
kazetnik said
FredMcD said
kazetnik said
What you mean by: "Use this new profile as is"?Do not change any settings. Do not install any add-ons or make any changes.
If the new profile has no problems, we can instruct you on how to Copy parts of the old profile to the new.
i cant use this profile, is completely empty: saved passwords, bookmarks, everything is blank...
The new i had created is called Andrei New, and is empty, so i tried to reset as default the old "default" profile and now even that one is empty! how can i recover my old one? better not having the visible bookmark toolbar than having lost everything...i attache an image of my current profiles situation
I see three profiles. Did you check all of them?
FredMcD said
I see three profiles. Did you check all of them?
Sorry for the delay. I eventually tried to upload the fisrt one Default-release (i ignore the difference with the other one) deactivating all the addons and apparently so far has been working somehow. I will keep an eye on it. Thank you very much
Please keep us posted.