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YouTube does not go over 720p

Hello, for some reasons YouTube does not show the options of seeing videos with a resolution of more than 720p. It was not like that before since I was watching videos on 1080 or 1440. I am running v. 99.0. Thanks !

Hello, for some reasons YouTube does not show the options of seeing videos with a resolution of more than 720p. It was not like that before since I was watching videos on 1080 or 1440. I am running v. 99.0. Thanks !

All Replies (6)

It would help us help you if you provide examples of the issue. Links to the videos and screenshots showing the resolutions. see my example

Hi,

So I am seeing the resolution problem in all the YouTube videos. Either the max resolution is 720p or the video does not want to play at all. Here is a video that can go up to 2160p but the max in Firefox is now 720p.

I am unable to insert images in the ticket. The message is <<uploading>>.

https://www.youtube.com/watch?v=5v9qScnrIm0

Hello! Does this still happen in Troubleshoot Mode?: Diagnose Firefox issues using Troubleshoot Mode

It works for me. see screenshot We are aware of the upload issues and a team is working on it. Make sure your image is under 1MB.

Note that for me the Quality menu has a scroll bar and by default 720p is at the top of the pop-up window (i.e. higher resolutions are not visible). I need to scroll the quality window up to see the other HD choices up to 2160p.

If you check the following diagnostic page (it's my copy of the old YouTube HTML5 test page), are you missing support for any of these common video formats:

https://www.jeffersonscher.com/sumo/html5-video.html