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Unable to delete or change a password that is incorrect

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  • 1 இந்த பிரச்சனை உள்ளது
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  • Last reply by cor-el

npopp2000
npopp2000
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I don't know how this happened. The wrong password for amazon.com--takes up the whole slot--was saved by Firefox & I can't delete it or change it. No idea what the password is. What can I do to rectify this? Have tried several things, all failed. Thank you.

I don't know how this happened. The wrong password for amazon.com--takes up the whole slot--was saved by Firefox & I can't delete it or change it. No idea what the password is. What can I do to rectify this? Have tried several things, all failed. Thank you.

All Replies (1)

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
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You mean that you can't remove this login entry on the about:logins (Lockwise) page or do you see this data in a drop-down list of a login form ?

You can use these steps to remove saved items from an autocomplete drop-down list.

  1. click the (empty) input field on the web page to open the drop-down list
  2. highlight an entry in the drop-down list with cursor Down key
    do not click the mouse or press the Enter key
  3. press Shift+Delete (68+) to delete the highlighted entry

Note that hovering with the mouse doesn't work.