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Thunderbird "not responding" Win 10 on workstation, but it works fine on multiple laptops.

  • 2 பதிலளிப்புகள்
  • 1 இந்த பிரச்சனை உள்ளது
  • 3 views
  • Last reply by Wayne Mery

I get the "Not Responding" error and unacceptably slow performance with Thunderbird 68,6.0 on my Dell T3600 workstation with 16 Gb ram and a fast processor. I have no such trouble on my Thinkpad laptops with 8/256 and 16/512 specs. Windows is up to date as is Thunderbird. I have followed many recommendations (exclude the antivirus exe in Windows defender, delete all .msf files and reset thunderbird, and so on). Some of these things seem to help briefly, and then Thunderbird reverts to Not Responding. It just did that now in the background when I was not using or touching Thunderbird at all. I hope there is some help for this. Thanks.

I get the "Not Responding" error and unacceptably slow performance with Thunderbird 68,6.0 on my Dell T3600 workstation with 16 Gb ram and a fast processor. I have no such trouble on my Thinkpad laptops with 8/256 and 16/512 specs. Windows is up to date as is Thunderbird. I have followed many recommendations (exclude the antivirus exe in Windows defender, delete all .msf files and reset thunderbird, and so on). Some of these things seem to help briefly, and then Thunderbird reverts to Not Responding. It just did that now in the background when I was not using or touching Thunderbird at all. I hope there is some help for this. Thanks.

All Replies (2)

Excluding the TB exe from Windows Defender or any other AV will not generally help, but it is advised to add the TB profile folder as an Exclusion or Exception in WD settings. Help/Troubleshooting, about:profiles, to see the profile location.

rdnelson,

your problem is resolved??