Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Sync Isn't working after logging into my Mozilla Account

  • 4 பதிலளிப்புகள்
  • 4 இந்த பிரச்னைகள் உள்ளது
  • 5 views
  • Last reply by cor-el

I'm using FF 70.0.1 (64-bit) on Linux Xubuntu. Sync has always worked for me. My login creds are good.

This morning, Sync stopped working. Here is my log file. https://pastebin.com/SkjzdA3i

It seems to indicate a login failure, but I really am logged in successfully.

This line: >> 1573217461209 Sync.Status DEBUG Status.login: success.status_ok => error.sync.reason.serverMaintenance

Seems to indicate the server is under maintenance, but I haven't seen any notice on this.

Any clues? TIA!

I'm using FF 70.0.1 (64-bit) on Linux Xubuntu. Sync has always worked for me. My login creds are good. This morning, Sync stopped working. Here is my log file. https://pastebin.com/SkjzdA3i It seems to indicate a login failure, but I really am logged in successfully. This line: >> 1573217461209 Sync.Status DEBUG Status.login: success.status_ok => error.sync.reason.serverMaintenance Seems to indicate the server is under maintenance, but I haven't seen any notice on this. Any clues? TIA!

Rich B மூலமாக திருத்தப்பட்டது

All Replies (4)

I totally rebooted and this is the pastebin from the 1st log file. There is more info here. TIA!

https://pastebin.com/hAb9aUiA

Rich B மூலமாக திருத்தப்பட்டது

Same issue here,

Status.login: error.sync.reason.serverMaintenance => success.status_ok

But all servers are reported up and running. Very strange not more users have the same issue?

Yes there are other Sync users reporting Server Maintenance login error-log messages on 11-08 and 11-09. It seems to affect one or a small number of servers at a time; one thread mentioned a couple of users who were on the same server as being affected at the same time. I guess that when the "outrage is local" the reporting system doesn't report a problem. Or maybe the servers are working at a reduced speed while the maintenance is being done and refusing additional connections over a threshold.