Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

How do I update POP address in password manager?

  • 5 பதிலளிப்புகள்
  • 1 இந்த பிரச்சனை உள்ளது
  • 5 views
  • Last reply by MX5Bob

AT&T changed its POP and SMTP addresses. I updated them in the account settings. But Thunderbird shows the old POP address in the password manager. When I try to get my email, I get a server error message.

All Replies (5)

Just delete the obsolete, or all, entries in Preferences/Security/Passwords/Saved passwords, and restart TB. You'll be prompted for the password next time you connect to the account, and have the option to save the password in Preferences.

Note that AT&T may require the use of a 'secure mail key' in place of the normal account password.

Tried that. Still got the server error. Tried adding a "secure mail key," which also didn't work.

Are you using inbound.att.net on port 995, SSL/TLS, and outbound.att.net on port 465, SSL/TLS?

Yes, those are the current servers. (They were different a few years ago).

Of course, this morning everything worked normally. This issue often happens late at night.

I hate intermittent software issues.