Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

sent folder disappeared

  • 3 பதிலளிப்புகள்
  • 5 இந்த பிரச்னைகள் உள்ளது
  • 8 views
  • Last reply by bryanmcc

I'm running Thunderbird 52.9.1 on Windows 7. After being on vacation this week I came back to my PC and the sent folder on my IMAP email account had disappeared. This has never happened to me before. I have tried restarting TB, to no effect. I have not recently changed any settings and they are set to; When sending, place a copy in Other (sent on account-name) Items for offline use Sent ticked Subscribe settings, only shows Inbox and when click the down arrow, I see another inbox in a sub-folder and also a sent folder, so perhaps the folder structures have got corrupted? (image attached). If I look at the same account via my phone, I can see the Sent folder OK...... Any suggestions appreciated!

Thanks

I'm running Thunderbird 52.9.1 on Windows 7. After being on vacation this week I came back to my PC and the sent folder on my IMAP email account had disappeared. This has never happened to me before. I have tried restarting TB, to no effect. I have not recently changed any settings and they are set to; When sending, place a copy in Other (sent on account-name) Items for offline use Sent ticked Subscribe settings, only shows Inbox and when click the down arrow, I see another inbox in a sub-folder and also a sent folder, so perhaps the folder structures have got corrupted? (image attached). If I look at the same account via my phone, I can see the Sent folder OK...... Any suggestions appreciated! Thanks

All Replies (3)

Here is what I see when I attempt to re-subscribe i

I can see the 'Sent' folder in the list and in theory you would expect it to be shown in folder pane.

In the 'Subscribe' list: Did you select the 'Sent' folder again (highlight it) and click on 'Subscribe' button, click on OK. ?

Toad-Hall மூலமாக திருத்தப்பட்டது

I tried the subscribe again - no effect. I then selected View from the main tool bar and saw that it was set to unread. When I set it to 'All' the sent folder appered again! Problem solved. thanks.