Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

Firefox Nightly causes Black Screens and Windows Resumes

  • 2 பதிலளிப்புகள்
  • 1 இந்த பிரச்சனை உள்ளது
  • 2 views
  • Last reply by cor-el

Hirnsausen
Hirnsausen
more options

Since the recent updates for the Firefox Nightly, my laptop is ALWAYS getting the famous Black Screen and upon restart i see the text "Resuming Windows".

I use the (known to be bad) combination of an i3 2330M processor, and the Intel HD Family Graphics driver. That combination is known to be the father and mother of many Black Screens if software does not handle that bad combination well. Intel denies any wrong-doing, but the Internet search results are speaking quite an exact language when looking for the involved hardware for these Black Screens.

Please, Firefox developers, bypass that terrible Black Screen problem. At the moment, i have to use the Safari browser just to be able to send you this message.

Laptop specs: Compaq CQ57 Refurbished Windows 7 Home Premium 64bit Mozilla Firefox Nightly Latest Version 8GB RAM i3 2330M Processor Intel HD Family Graphic Driver (same bad results with Intel 3000 Graphics Driver)

Since the recent updates for the Firefox Nightly, my laptop is ALWAYS getting the famous Black Screen and upon restart i see the text "Resuming Windows". I use the (known to be bad) combination of an i3 2330M processor, and the Intel HD Family Graphics driver. That combination is known to be the father and mother of many Black Screens if software does not handle that bad combination well. Intel denies any wrong-doing, but the Internet search results are speaking quite an exact language when looking for the involved hardware for these Black Screens. Please, Firefox developers, bypass that terrible Black Screen problem. At the moment, i have to use the Safari browser just to be able to send you this message. Laptop specs: Compaq CQ57 Refurbished Windows 7 Home Premium 64bit Mozilla Firefox Nightly Latest Version 8GB RAM i3 2330M Processor Intel HD Family Graphic Driver (same bad results with Intel 3000 Graphics Driver)

All Replies (2)

FredMcD
FredMcD
more options

Start Firefox in Safe Mode {web link} by holding down the <Shift> (Mac=Options) key, and then starting Firefox.

A small dialog should appear. Click Start In Safe Mode (not Refresh). Is the problem still there?

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

Nighty always shows me a black screen on startup that gets replaced by the tabs from the previous session after a short while, so this wouldn't be abnormal.

If the whole screen gets black and not just Firefox then something else goes wrong and there might be a problem with the graphics display driver (hardware acceleration).