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What can I do about slowness when refresh and safemode don't work?

  • 2 பதிலளிப்புகள்
  • 1 இந்த பிரச்சனை உள்ளது
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  • Last reply by 7mbking

7mbking
7mbking
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I can't effectively use firefox anymore because several seconds pass before any key stroke or click registers. I have tried the directions of troubleshooting: only refresh and safemode are recommended. I"ve even uninstalled firefox and downloaded it again and everything is the same. I'm on a microsoft surface book with windows 10.

I can't effectively use firefox anymore because several seconds pass before any key stroke or click registers. I have tried the directions of troubleshooting: only refresh and safemode are recommended. I"ve even uninstalled firefox and downloaded it again and everything is the same. I'm on a microsoft surface book with windows 10.

All Replies (2)

jscher2000 - Support Volunteer
jscher2000 - Support Volunteer
  • Top 10 Contributor
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I suppose you've already seen this one: Quick fixes if your Firefox slows down.

If you use Avast or AVG and they haven't updated yet this week, make sure to trigger an update since last week's update causes severe performance issues with Firefox 58.

7mbking
7mbking கேள்வியின் உரிமையாளர்
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Refresh and safemode were ineffective. I don't use avast or AVG. This slowness has been a problem for weeks and initially, firefox did shut down a number of times.