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New installation of v38 on Windows7 won't run with same server info as another installation on WindowsXP, why?

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  • Last reply by Toad-Hall

Pat-
Pat-
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Thunderbird v31 on a WindowsXP computer runs fine and has done so for years (and so does upgrade to v38). I am trying to install Thunderbird on another Windows7 computer and access the same email provider which is HOVER at mail.hover.com. I have entered identical data in account set up, name, email address, etc, the boxes are identical (double checked). But it is trying to access pat@toms.org@mail.hover.com (garbage) and of course fails. It links my email address to the server. Why is the installation on Win7 computer not behaving like that on the WinXP computer? Can i access my emails from two different computers? Thanks for any responses. Pat

Thunderbird v31 on a WindowsXP computer runs fine and has done so for years (and so does upgrade to v38). I am trying to install Thunderbird on another Windows7 computer and access the same email provider which is HOVER at mail.hover.com. I have entered identical data in account set up, name, email address, etc, the boxes are identical (double checked). But it is trying to access pat@toms.org@mail.hover.com (garbage) and of course fails. It links my email address to the server. Why is the installation on Win7 computer not behaving like that on the WinXP computer? Can i access my emails from two different computers? Thanks for any responses. Pat

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Toad-Hall
Toad-Hall
  • Top 25 Contributor
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Right click on mail account name in Folder Pane and select 'Settings'

Account name' should be your full email address. 'Email Address' : should be your full email address.

Select 'Server Settings' for mail account User Name: It should be your full email address.

Confirm all of these are correct. click on OK

Please provide info: in thunderbird Help > Troubleshooting Information click on 'Copy text to clipboard' In this question in the forum, right click in a 'Posta Reply' text box and select 'Paste'

Toad-Hall மூலமாக திருத்தப்பட்டது