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Firefox keeps locking up--plugin-container.exe?

  • 1 பதிலளி
  • 3 இந்த பிரச்னைகள் உள்ளது
  • 10 views
  • Last reply by Wesley Branton

Like the subject says...Firefox worked fine when I first started using it (I'm on Windows 7, a Samsung laptop), but lately it seems to keep freezing up more and more, forcing me to close all windows--when I click on them they fade out and I get the error message telling me Firefox isn't responding and will have to close. Sometimes it happens several times in a row, and it's getting very frustrating; I switched from my last browser because the crashes had gotten too bothersome, so I hate that Firefox is starting to do the same thing. :( Almost all of the errors seem to have to do with "plugin-container.exe," when I check the technical details.

The next-to-last most recent one:

Description A problem caused this program to stop interacting with Windows. Faulting Application Path: C:\Program Files (x86)\Mozilla Firefox\firefox.exe

Problem signature Problem Event Name: AppHangXProcB1 Application Name: firefox.exe Application Version: 40.0.3.5716 Application Timestamp: 55dda065 Hang Signature: b386 Hang Type: 32 Waiting on Application Name: plugin-container.exe Waiting on Application Version: 40.0.3.5716 OS Version: 6.1.7601.2.1.0.768.3 Locale ID: 1033 Additional Hang Signature 1: b386605844bef815509a8504fa4bcfee Additional Hang Signature 2: 4cf4 Additional Hang Signature 3: 4cf4c1780dc3f58fe9babbd8a63228a3 Additional Hang Signature 4: b386 Additional Hang Signature 5: b386605844bef815509a8504fa4bcfee Additional Hang Signature 6: 4cf4 Additional Hang Signature 7: 4cf4c1780dc3f58fe9babbd8a63228a3


Last night I changed Flash to activate only when I tell it to, but got another lockup not long after starting use of the browser today:


Description A problem caused this program to stop interacting with Windows. Faulting Application Path: C:\Program Files (x86)\Mozilla Firefox\firefox.exe

Problem signature Problem Event Name: AppHangB1 Application Name: firefox.exe Application Version: 40.0.3.5716 Application Timestamp: 55dda065 Hang Signature: a1bf Hang Type: 0 OS Version: 6.1.7601.2.1.0.768.3 Locale ID: 1033 Additional Hang Signature 1: a1bf0761c7e980f2475a4446862dd84c Additional Hang Signature 2: cb6c Additional Hang Signature 3: cb6ce591c749278b9640786a4b971318 Additional Hang Signature 4: a1bf Additional Hang Signature 5: a1bf0761c7e980f2475a4446862dd84c Additional Hang Signature 6: cb6c Additional Hang Signature 7: cb6ce591c749278b9640786a4b971318


What can I do to fix this? It's getting so troublesome. :(

Please note I am NOT computer savvy!--so please try to keep any solutions or questions for further information simple!

Thank you.

Like the subject says...Firefox worked fine when I first started using it (I'm on Windows 7, a Samsung laptop), but lately it seems to keep freezing up more and more, forcing me to close all windows--when I click on them they fade out and I get the error message telling me Firefox isn't responding and will have to close. Sometimes it happens several times in a row, and it's getting very frustrating; I switched from my last browser because the crashes had gotten too bothersome, so I hate that Firefox is starting to do the same thing. :( Almost all of the errors seem to have to do with "plugin-container.exe," when I check the technical details. The next-to-last most recent one: Description A problem caused this program to stop interacting with Windows. Faulting Application Path: C:\Program Files (x86)\Mozilla Firefox\firefox.exe Problem signature Problem Event Name: AppHangXProcB1 Application Name: firefox.exe Application Version: 40.0.3.5716 Application Timestamp: 55dda065 Hang Signature: b386 Hang Type: 32 Waiting on Application Name: plugin-container.exe Waiting on Application Version: 40.0.3.5716 OS Version: 6.1.7601.2.1.0.768.3 Locale ID: 1033 Additional Hang Signature 1: b386605844bef815509a8504fa4bcfee Additional Hang Signature 2: 4cf4 Additional Hang Signature 3: 4cf4c1780dc3f58fe9babbd8a63228a3 Additional Hang Signature 4: b386 Additional Hang Signature 5: b386605844bef815509a8504fa4bcfee Additional Hang Signature 6: 4cf4 Additional Hang Signature 7: 4cf4c1780dc3f58fe9babbd8a63228a3 Last night I changed Flash to activate only when I tell it to, but got another lockup not long after starting use of the browser today: Description A problem caused this program to stop interacting with Windows. Faulting Application Path: C:\Program Files (x86)\Mozilla Firefox\firefox.exe Problem signature Problem Event Name: AppHangB1 Application Name: firefox.exe Application Version: 40.0.3.5716 Application Timestamp: 55dda065 Hang Signature: a1bf Hang Type: 0 OS Version: 6.1.7601.2.1.0.768.3 Locale ID: 1033 Additional Hang Signature 1: a1bf0761c7e980f2475a4446862dd84c Additional Hang Signature 2: cb6c Additional Hang Signature 3: cb6ce591c749278b9640786a4b971318 Additional Hang Signature 4: a1bf Additional Hang Signature 5: a1bf0761c7e980f2475a4446862dd84c Additional Hang Signature 6: cb6c Additional Hang Signature 7: cb6ce591c749278b9640786a4b971318 What can I do to fix this? It's getting so troublesome. :( Please note I am NOT computer savvy!--so please try to keep any solutions or questions for further information simple! Thank you.

All Replies (1)

Some problems Adobe Flash Player can be resolved by disabling hardware acceleration in your Flash Player settings. (See this article for more information on using the Flash plugin in Firefox).

To disable hardware acceleration in Flash Player:

  1. Go to this Adobe Flash Player Help page.
  2. Right-click on the Flash Player logo on that page.
  3. Click on Settings in the context menu. The Adobe Flash Player Settings screen will open.
  4. Click on the icon at the bottom-left of the Adobe Flash Player Settings window to open the Display panel.

    The image "fpSettings1.PNG" does not exist.
  5. Remove the check mark from Enable hardware acceleration.
  6. Click Close to close the Adobe Flash Player Settings Window.
  7. Restart Firefox.

This Flash Player Help - Display Settings page has more information on Flash Player hardware acceleration, if you're interested.

Does this solve the problem? Let us know.