Numerous hangs, crashes & huge cache of profiles
Loads of issues - crashes, hangs, freezes plus my cache is filling up with thousands of profiles!
I've done a refresh just a day ago. Seems matters are worse.
Can someone please guide me here? Firefox has become so buggy.
All Replies (2)
Your problem could take some time to sort out, so please be patient.
Start Firefox in Safe Mode {web Link} by holding down the <Shift>
(Mac Options) key, and then starting Firefox. Is the problem still there?
While still in Safe Mode,
In the address bar, type about:crashes<enter>. Note: If any reports do not have BP in front of the numbers/letters, click it and select Submit.
Using your mouse, mark the most resent 7 - 10 crash reports, and copy them. Now go to the reply box below and paste them in.
If you can't get Firefox to open, you will have to do this the hard way. https://support.mozilla.org/en-US/kb/mozillacrashreporter Open the file browser / explorer on your computer. Note: You may have to enable Show Hidden Folders / Files. Enter this in the address bar;
Windows: %APPDATA%\Mozilla\Firefox\Crash Reports\submitted Win 7/Vista: C:\Users\<username>\AppData\Roaming\Mozilla\Firefox\Crash Reports\submitted Win XP/2000: C:\Documents and Settings\<username>\Application Data\Mozilla\Firefox\Crash Reports\submitted
Mac OS: /Users/<username>/Library/Application Support/Firefox/Crash Reports/submitted Linux: /home/<username>/.mozilla/firefox/Crash Reports/submitted
Copy the last 5-7 Recent File Names in the folder. Post the information in the reply box below.
Please explain what the problem is giving needed details. Where is the problem? When does it happen? What do you observe?