Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

After a new install with old TBird uninstalled."Your Thunderbird profile cannot be loaded. It may be missing or inaccessible" Should have created a NEW profile?

  • 1 பதிலளி
  • 2 இந்த பிரச்னைகள் உள்ளது
  • 1 view
  • Last reply by Zenos

robesoren
robesoren
more options

My Windows 7 Ultimate computer received an unauthorized Windows overnight update followed by error messages. Bless Microsoft. To compound the problem there were NO restore dates found and no recent backups. I lost about the last entire year of data including all my many downloads and recent documents, etc. 

    Like another user, I also had more than a year of Thunderbird emails in my inbox and many other folders.  Important to me.  Now TBird won't open...at all... and gives me an error message: "Your Thunderbird profile cannot be loaded. It may be missing or inaccessible."  OK.  So I uninstalled it and REINSTALLED IT, more than once, and still get this same error message after a supposedly successful installation.  The error message and then TBird fails to open.  Shouldn't it create a new profile with the new install?
My Windows 7 Ultimate computer received an unauthorized Windows overnight update followed by error messages. Bless Microsoft. To compound the problem there were NO restore dates found and no recent backups. I lost about the last entire year of data including all my many downloads and recent documents, etc. Like another user, I also had more than a year of Thunderbird emails in my inbox and many other folders. Important to me. Now TBird won't open...at all... and gives me an error message: "Your Thunderbird profile cannot be loaded. It may be missing or inaccessible." OK. So I uninstalled it and REINSTALLED IT, more than once, and still get this same error message after a supposedly successful installation. The error message and then TBird fails to open. Shouldn't it create a new profile with the new install?

All Replies (1)

Zenos
Zenos
more options

No. It's looking for, and finding, profiles.ini but can't find the profile in the location stored in profiles.ini.

Deleting (or moving or renaming) profiles.ini should indeed force it to generate a new profile.

Do these help?

http://kb.mozillazine.org/Recovering_a_profile_that_suddenly_disappeared http://kb.mozillazine.org/Recovering_a_missing_profile