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How to transfer (saved) TB profiles to new HDD

  • 1 பதிலளி
  • 1 இந்த பிரச்சனை உள்ளது
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  • Last reply by user1121639

My laptop HD crashed. I have installed a new HD with all new software (did not use backup). Fortunately I saved my two TB profiles. I copied and pasted my "Profiles" folder into my Thunderbird application data but TB does recognize my old profiles. I need access to my four years of current and archived email. I followed intruction given on the support page but it did not work. Help.

Windows XP3 Thunderbird 31.2.0

My laptop HD crashed. I have installed a new HD with all new software (did not use backup). Fortunately I saved my two TB profiles. I copied and pasted my "Profiles" folder into my Thunderbird application data but TB does recognize my old profiles. I need access to my four years of current and archived email. I followed intruction given on the support page but it did not work. Help. Windows XP3 Thunderbird 31.2.0

All Replies (1)

Go here for lots of info on Thunderbird profiles.

See the section "Restoring to a different location".