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Help doesnt work, url links do nothing

  • 3 பதிலளிப்புகள்
  • 1 இந்த பிரச்சனை உள்ளது
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  • Last reply by user1138360

I have windows 8.1. When in thunderbird I press F1 and nothing happens. Same with clicking on the Release Notes or Help Contents. The same thing happens when I click on a link to a URL in a recieved email. I have reviewed all the help on the net and none change anything. I am using Firefox and it is set as my default browser.

I have windows 8.1. When in thunderbird I press F1 and nothing happens. Same with clicking on the Release Notes or Help Contents. The same thing happens when I click on a link to a URL in a recieved email. I have reviewed all the help on the net and none change anything. I am using Firefox and it is set as my default browser.

தீர்வு தேர்ந்தெடுக்கப்பட்டது

OK I found the problem. Here is the solution suggestedin https://support.mozilla.org/en-US/kb/hyperlinks-in-messages-not-working Check that no application is specified for the HTTP content type

In Thunderbird you can specify an action that occurs when you click on various types of attachments and inline content. If the action for the HTTP / HTTPS content type is set incorrectly, this will prevent links from opening correctly.

If the operating system's default browser is specified correctly as described above, it is not necessary to specify an action for the HTTP / HTTPS content type. To check this setting, select Tools | Options (Windows) or Thunderbird | Preferences (Mac and Linux). Click on the Attachments page. If HTTP and/or HTTPS are listed in the Content Type column, either delete the action or ensure the specified action is correct.

Even with it set to Firefox (Default) it does not work.

If you reset it to ask then when you say Use Firefox & click the box to Remeber... box it will work and remember it. The option looks the same in the Thunderbird / Options / Attachments / Incoming but it behaves differently. (gotta love greedy microsoft, wanting Internet Explorer as default so they can track everything you do )

Also deleting the entries for http & Https also works as well as deleting the whole mimeTypes.rdf file.

Cannot really say whether the problem lies within the mimetypes.rdf layout I have or the way Windows 8.1 handles permissions (which seem to be a bit odd with a strange "Account Unknown" created when Firefox is installed).

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I have been trying various things. It is certainly to do with something in the profile. I had already tried all the remedies shown in the Troubleshooting Thunderbird, with no results. By completely deleting the profile (I already had a backup copy from the troubleshooting procedure), the help now works OK, though without any accounts. I am in the long & drawn out process of moving emails & settings from from my backup to the new profile and intend to do this until help fails to work, just to find out what fails.

தீர்வு தேர்ந்தெடுக்கப்பட்டது

OK I found the problem. Here is the solution suggestedin https://support.mozilla.org/en-US/kb/hyperlinks-in-messages-not-working Check that no application is specified for the HTTP content type

In Thunderbird you can specify an action that occurs when you click on various types of attachments and inline content. If the action for the HTTP / HTTPS content type is set incorrectly, this will prevent links from opening correctly.

If the operating system's default browser is specified correctly as described above, it is not necessary to specify an action for the HTTP / HTTPS content type. To check this setting, select Tools | Options (Windows) or Thunderbird | Preferences (Mac and Linux). Click on the Attachments page. If HTTP and/or HTTPS are listed in the Content Type column, either delete the action or ensure the specified action is correct.

Even with it set to Firefox (Default) it does not work.

If you reset it to ask then when you say Use Firefox & click the box to Remeber... box it will work and remember it. The option looks the same in the Thunderbird / Options / Attachments / Incoming but it behaves differently. (gotta love greedy microsoft, wanting Internet Explorer as default so they can track everything you do )

Also deleting the entries for http & Https also works as well as deleting the whole mimeTypes.rdf file.

Cannot really say whether the problem lies within the mimetypes.rdf layout I have or the way Windows 8.1 handles permissions (which seem to be a bit odd with a strange "Account Unknown" created when Firefox is installed).

Just a follow up. Exactly the same thing happened to the PDF reader. "Just changed to option to "Ask...." , then answer "Use Twinui (this is the windows viewer) and tick "Remember...

The resulting entry looks exactly the same but it works.

Could Microsoft have decided you need permissions on both the file (to use xxx application) & the application (to open file xxx.pdf ) ?

Isn't that what the registry is for?