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I can't open FF and get message: Error: a is undefined

  • 2 பதிலளிப்புகள்
  • 2 இந்த பிரச்னைகள் உள்ளது
  • 9 views
  • Last reply by JoanBrevard

FF won't open, even if in safe mode. Under FF, I get an error box with the message "Error: a is undefined" the error info is "Source File: http://www.google.com/extern_js/f/CgJlbhICdXMrMFo4ACwrMA44ACwrMBc4ACwrMDw4ACwrMFE4ACwrMFk4ACwrMAo4AEBdmgICcHMsKzAWOAAsKzAZOAAsKzAlOAAsKzAqOAAsKzArOAAsKzA1OAAsKzBAOAAsKzBBOAAsKzBNOAAsKzBOOAAsKzBTOAAsKzBUOAAsKzBfOAAsKzBjOAAsKzBpOAAsKzB0OAAsKzAdOAAsKzBcOAAsKzAYOAAsgAI8kAI2/BFKlF3L_Vtk.js Line: 333" What is solution?

தீர்வு தேர்ந்தெடுக்கப்பட்டது

  • "Clear the Cache": Firefox > Preferences > Advanced > Network > Offline Storage (Cache): "Clear Now"
  • "Remove the Cookies" from sites causing problems: Firefox > Preferences > Privacy > Cookies: "Show Cookies"

Start Firefox in Diagnose Firefox issues using Troubleshoot Mode to check if one of the add-ons is causing the problem (switch to the DEFAULT theme: Tools > Add-ons > Appearance/Themes).

  • Don't make any changes on the Safe mode start window.

See:

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All Replies (2)

தீர்வு தேர்ந்தெடுக்கப்பட்டது

  • "Clear the Cache": Firefox > Preferences > Advanced > Network > Offline Storage (Cache): "Clear Now"
  • "Remove the Cookies" from sites causing problems: Firefox > Preferences > Privacy > Cookies: "Show Cookies"

Start Firefox in Diagnose Firefox issues using Troubleshoot Mode to check if one of the add-ons is causing the problem (switch to the DEFAULT theme: Tools > Add-ons > Appearance/Themes).

  • Don't make any changes on the Safe mode start window.

See:

Clearing the Cache as described worked. Thank you very much.