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Unable To View Any Videos in Firefox

  • 5 பதிலளிப்புகள்
  • 1 இந்த பிரச்சனை உள்ளது
  • 12 views
  • Last reply by Derph

Firefox is not playing any videos on my device. Will typically 'spin' as if loading.

Every site repeats the same stupid troubleshooting steps. I have already: Cleared cookies and cache, Disabled all themes and extensions, Tried in troubleshooting mode, Disabled hardware acceleration, 'refreshed' Firefox, Did a complete uninstall, including deleting %APPDATA%\Mozilla\ and reinstalled.

Videos play just fine in other browsers, like Google Chrome

Running Firefox 97.0.1 (Up to date) on Windows 10, Version 21H2

Firefox is not playing any videos on my device. Will typically 'spin' as if loading. Every site repeats the same stupid troubleshooting steps. I have already: Cleared cookies and cache, Disabled all themes and extensions, Tried in troubleshooting mode, Disabled hardware acceleration, 'refreshed' Firefox, Did a complete uninstall, including deleting %APPDATA%\Mozilla\ and reinstalled. Videos play just fine in other browsers, like Google Chrome Running Firefox 97.0.1 (Up to date) on Windows 10, Version 21H2
Attached screenshots

தீர்வு தேர்ந்தெடுக்கப்பட்டது

No addons.

Problem fixed itself a couple days ago. ¯\_(ツ)_/¯

Read this answer in context 👍 1

All Replies (5)

What security software are you running? see screenshot

jonzn4SUSE மூலமாக திருத்தப்பட்டது

Is that the screenshot you meant to post, Jonzn?

It's an employer-provided laptop that runs Cortex XDR. I don't reckon that Cortex XDR would be the problem though, because my prior laptop had Cortex XDR as well and it ran without any issues.

Hi

Do you have any add-ons installed in Firefox?

Try Windows in Safe Mode.

தீர்வு தேர்ந்தெடுக்கப்பட்டது

No addons.

Problem fixed itself a couple days ago. ¯\_(ツ)_/¯