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Since one week Firefox does not open ANWB Routeplanner

  • 2 பதிலளிப்புகள்
  • 1 இந்த பிரச்சனை உள்ளது
  • 12 views
  • Last reply by cor-el

I regulary use the ANWB (Dutch Automobile Association) Routeplanner. The ANWB website opens without a problem, but the 'Routeplanner' on the website does not open anymore. When I click on 'Routeplanner' a little circle of dots appears that keeps on turning around forever. Every other link on the ANWB-website opens without a problem. I use Linux Mint and Windows10 and this problem only happens with Firefox. Not with Chromium or Chrome. Opening the Routeplanner with Firefox never was a problem till two weeks ago. How can I solve this? Lucien The Netherlands

I regulary use the ANWB (Dutch Automobile Association) Routeplanner. The ANWB website opens without a problem, but the 'Routeplanner' on the website does not open anymore. When I click on 'Routeplanner' a little circle of dots appears that keeps on turning around forever. Every other link on the ANWB-website opens without a problem. I use Linux Mint and Windows10 and this problem only happens with Firefox. Not with Chromium or Chrome. Opening the Routeplanner with Firefox never was a problem till two weeks ago. How can I solve this? Lucien The Netherlands

All Replies (2)

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Make sure you are not blocking content.

Diagnose Firefox issues using Troubleshoot(Safe) Mode {web link}

A small dialog should appear. Click Start In Troubleshoot(Safe) Mode (not Refresh). Is the problem still there?


https://support.mozilla.org/en-US/kb/enhanced-tracking-protection-firefox-desktop


Many site issues can be caused by corrupt cookies or cache.

Warning ! ! This will log you out of sites you're logged in to. You may also lose any settings for that website.

No problems here.


If you use extensions ("3-bar" menu button or Tools -> Add-ons -> Extensions) that can block content (Adblock Plus, NoScript, DuckDuckGo PE, Disconnect, Ghostery, Privacy Badger, uBlock Origin) always make sure such extensions do not block content.

Firefox shows a purple shield instead of a gray shield at the left end of the location/address bar in case Enhanced Tracking Protection is blocking content. You can click shield icon for more detail and possibly disable the protection. You can check the Web Console for messages about blocked content.


You can remove all data stored in Firefox for a specific domain via "Forget About This Site" in the right-click context menu of an history entry ("History -> Show All History" or "View -> Sidebar -> History").

Using "Forget About This Site" will remove all data stored in Firefox for this domain like history and cookies and passwords and exceptions and cache, so be cautious. If you have a password or other data for that domain that you do not want to lose then make sure to backup this data or make a note.

You can't recover from this 'forget' unless you have a backup of involved files.

If you revisit a 'forgotten' website then data for that website will be saved once again.