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Firefox in one user account won't open web pages even in Safe Mode

  • 1 பதிலளி
  • 1 இந்த பிரச்சனை உள்ளது
  • 8 views
  • Last reply by davec0864

I have two user accounts on my Mac which is running OS 10.13.6 High Sierra. I downloaded an update yesterday and now Firefox will not open any web page in one of the user accounts (1st account).

I tried clearing the cache and cookies, disabling extensions, disabling plug-ins, starting in Safe Mode and nothing worked. It doesn't open any web page in Safe Mode.

So I reinstalled Firefox, and the same exact thing; won't even open web pages in Safe Mode. The other use account (2nd account) works fine.

When I reinstalled Firefox I lost all the bookmarks and saved logins in the 1st user account. But the 2nd user account everything is fine. So I'm thinking I may have a corrupt plist file or something like that in the first user account.

I can restore from a backup, but I have no idea which files to restore.

Help?

I have two user accounts on my Mac which is running OS 10.13.6 High Sierra. I downloaded an update yesterday and now Firefox will not open any web page in one of the user accounts (1st account). I tried clearing the cache and cookies, disabling extensions, disabling plug-ins, starting in Safe Mode and nothing worked. It doesn't open any web page in Safe Mode. So I reinstalled Firefox, and the same exact thing; won't even open web pages in Safe Mode. The other use account (2nd account) works fine. When I reinstalled Firefox I lost all the bookmarks and saved logins in the 1st user account. But the 2nd user account everything is fine. So I'm thinking I may have a corrupt plist file or something like that in the first user account. I can restore from a backup, but I have no idea which files to restore. Help?

All Replies (1)

It seems to have fixed itself. Everything is back as it was.

Curious what would cause Firefox to not work in Safe Mode???