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Firefox does not open PDF with Adobe Reader even after setting under Applications option

Amer
Amer
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Followed options as per this article (https://support.mozilla.org/en-US/kb/disable-built-pdf-viewer-and-use-another-viewer) but PDF does not open with Adobe Reader and keeps on prompting as per screenshot below.

This works fine with version 68.2.0 but not with 6.4.1.

Followed options as per this article (https://support.mozilla.org/en-US/kb/disable-built-pdf-viewer-and-use-another-viewer) but PDF does not open with Adobe Reader and keeps on prompting as per screenshot below. This works fine with version 68.2.0 but not with 6.4.1.
Attached screenshots

All Replies (2)

Eve
Eve
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Can you take a screenshot of what your applications section looks like in your about:preferences?

jscher2000 - Support Volunteer
jscher2000 - Support Volunteer
  • Top 10 Contributor
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Hi Amer, also, is it possible to share the link that triggered that dialog?

Usually that particular dialog in your screenshot shows for novel protocols. By protocols, I mean the first part of the URL, like http:// or https://. In your screenshot, Firefox refers to file but I don't think that is actual protocol because Firefox knows how to handle file:/// URLs.