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Unable to click email hyperlinks

  • 4 பதிலளிப்புகள்
  • 1 இந்த பிரச்சனை உள்ளது
  • 13 views
  • Last reply by roytravell

roytravell
roytravell
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I have been having an issue with opening web links in emails over the last week. When I click on any hyperlink I get the message attached. The URL changes depending on the link I have clicked, but the error 'The specified module could not be found' is always the error that is shown. I have followed the instruction from the support website below and none of them have fixed my issue. Any help is much appreciated.

https://support.mozilla.org/en-US/kb/hyperlinks-in-messages-not-working

I have been having an issue with opening web links in emails over the last week. When I click on any hyperlink I get the message attached. The URL changes depending on the link I have clicked, but the error 'The specified module could not be found' is always the error that is shown. I have followed the instruction from the support website below and none of them have fixed my issue. Any help is much appreciated. https://support.mozilla.org/en-US/kb/hyperlinks-in-messages-not-working
Attached screenshots

All Replies (4)

Toad-Hall
Toad-Hall
  • Top 25 Contributor
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Sounds like your computer does not know what to do with 'http'.

check computer default protocols.

Control Panel > Default programs > Set your default programs choose the browser click on 'set this program as default' Under 'Protocols' HTTP and HTTPS need to know what program is set as default.

roytravell
roytravell கேள்வியின் உரிமையாளர்
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Mozilla and Thiunderbird are already set as default programs.

Regards

Roy Travell

Matt
Matt
  • Moderator
  • Top 10 Contributor
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roytravell said

Mozilla and Thiunderbird are already set as default programs. Regards Roy Travell

Change them to something else and then get the applications to reset themselves. Windows 10 really is a pig where default applications are concerned and somehow they can get sort of broken at times and look fine.

For instance I use Firefox nightly builds I go into Firefox options just now and it tells me nightly is not my default browser. I go to Windows defaults and it says it is.

This is a blatant an visible issue. Other are not so apparent.

roytravell
roytravell கேள்வியின் உரிமையாளர்
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Hello

Changed Firefox to different and back again but not given an option to change Thunderbird. Problem not solved.

Regards

Roy