Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

Firefox 53.0.2 Freezing, Completely Unusuable

  • 2 பதிலளிப்புகள்
  • 39 இந்த பிரச்னைகள் உள்ளது
  • 2 views
  • Last reply by philipp

Autonomic
Autonomic
more options

Firefox has become completely unusable unless it is in Safe Mode. Restarted computer, removed every single add-on, extension, plugin, updated Java, Adobe Flash, etc. Uninstalled completely, reinstalled, installed previous versions, nothing is working every single website even a blank page freezes and hangs every 5 seconds.

Toggled: network.http.pipelining (no effect)

Every other browser works very fast (Chrome, Edge, Opera).

Computer Specs: Windows 10 Pro (Latest Version) 32 GB DDR3 RAM nVidia 1080 AMD FX 8350 - 4.0 Ghz (8-Core)


This literally happened 3-4 hours ago (12:00 AM PST) The system was working fine. I closed Firefox for 5 mins and then opened it to check my email and it completely broke.

Firefox has become completely unusable unless it is in Safe Mode. Restarted computer, removed every single add-on, extension, plugin, updated Java, Adobe Flash, etc. Uninstalled completely, reinstalled, installed previous versions, nothing is working every single website even a blank page freezes and hangs every 5 seconds. Toggled: network.http.pipelining (no effect) Every other browser works very fast (Chrome, Edge, Opera). Computer Specs: Windows 10 Pro (Latest Version) 32 GB DDR3 RAM nVidia 1080 AMD FX 8350 - 4.0 Ghz (8-Core) This literally happened 3-4 hours ago (12:00 AM PST) The system was working fine. I closed Firefox for 5 mins and then opened it to check my email and it completely broke.

தீர்வு தேர்ந்தெடுக்கப்பட்டது

hi, we are currently aware of a bitdefender signature update that's causing some havoc for firefox users - are you using bitdefender security products on your system by chance? https://www.reddit.com/r/firefox/comments/69zsnj/help_super_laggy_firefox_browser_08052017/dhbles0/

Read this answer in context 👍 0

All Replies (2)

Autonomic
Autonomic கேள்வியின் உரிமையாளர்
more options

I have also refreshed Firefox using the Refresh feature, toggling Multiprocess Windows and toggling Hardware Acceleration.

philipp
philipp
  • Moderator
more options

தீர்வு தேர்ந்தெடுக்கப்பட்டது

hi, we are currently aware of a bitdefender signature update that's causing some havoc for firefox users - are you using bitdefender security products on your system by chance? https://www.reddit.com/r/firefox/comments/69zsnj/help_super_laggy_firefox_browser_08052017/dhbles0/