Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

How do I get all my bookmarks when firefox updated without my permission?

  • 2 பதிலளிப்புகள்
  • 1 இந்த பிரச்சனை உள்ளது
  • 3 views
  • Last reply by cor-el

I have about 100 bookmarks on Mozilla Firefox last night, when I woke up this morning and tried to go to one of my bookmarks I found Firefox was updated without asking my permission and all my bookmarks are gone. It took me along time to get all my important bookmarks, how do i get those back

I have about 100 bookmarks on Mozilla Firefox last night, when I woke up this morning and tried to go to one of my bookmarks I found Firefox was updated without asking my permission and all my bookmarks are gone. It took me along time to get all my important bookmarks, how do i get those back

All Replies (2)

Hi, easy things first. So try closing and restarting Firefox (3-bar menu > Exit Firefox, in bottom right corner). If that doesn't help, you can try this: Open bookmarks > Show All Bookmarks > Import and Backup > Restore, and see if you have a backup there.

If not, it gets a bit more complex, so please see -

If your question is resolved by this or another answer, please take a minute to let us know. Thank you.

You can check for problems with the places.sqlite database file in the Firefox profile folder.

You can try to restore the bookmarks from a compressed .jsonlz4 backup in the bookmarkbackups folder.

  • Bookmarks > Show All Bookmarks > Import & Backup > Restore

It is possible that you did refresh (reset) Firefox and have created a new profile.

This could happen if Firefox reported that it was starting slowly.

When you reset/refresh Firefox then a new profile is created and some personal data (bookmarks, history, cookies, passwords, form data) is automatically imported. The current profile folder will be moved to an "Old Firefox Data" folder on the desktop. Installed extensions and other customizations (toolbars, prefs) that you have made are lost and need to be redone.

It is possible to recover data from the old profile, but be cautious not to copy corrupted files to avoid carrying over problems.