Firefox stopped. New download is 'incompatible.'
I could not connect to the internet with Firefox although I have been using it for a long time. I tried downloading a new copy which also would not open. The trouble shooter said my version was 'incompatible.' If I completely uninstall the current version, I will lose all my bookmarks and passwords. Really hate to do that
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My issue had nothing to do with downloading files--it had to do with trying to download FIREFOX. If I reboot in safe mode, firefox works, but who can work with the computer in safe mode? When I reboot again in normal mode, firefox will not open.
Start Firefox in Safe Mode {web Link} by holding down the <Shift>
(Mac Options) key, and then starting Firefox. Then;
Download Firefox Full Installer For All languages And Systems {web link} Save the file. Then close Firefox.
Now run the full installer.
Type about:preferences#advanced<Enter> in the address bar.
Under Advanced, Select Network. Look for Configure How Firefox Connects and press the Settings button. Check the settings.
Some problems occurs when your Internet security program was set to trust the previous version of Firefox, but no longer recognizes your updated version as trusted. Now how to fix the problem: To allow Firefox to connect to the Internet again;
- Make sure your Internet security software is up-to-date (i.e. you are running the latest version).
- Remove Firefox from your program's list of trusted or recognized programs. For detailed instructions, see
Configure firewalls so that Firefox can access the Internet. {web link}