Why don't transparencies and drop shadows show right in pdf on Firefox ?
Hello,
We have display problems with transparencies and drop shadows in pdf that we upload on our website. When these pdf are opened on Firefox the areas where we have used transparencies, drop shadows and color gradation end up in grey boxes.
This is a real problem for our society which only operates on the web.
You can find below some links to pdf that are particularly affected by this display issue :
- http://www.francebureau.com/doc/montserrat_bureau_ebenisterie.pdf (grey boxes have appeared on the header, some pictures that were a bit transparent are missing on page 2)
- http://www.francebureau.com/doc/bureau_reglable_cervin.pdf (same problem on the header, on page 2 color charts are completely lost in grey boxes, on page 3 same problems with the color charts)
- http://www.francebureau.com/doc/origami_fauteuil_pliable.pdf (same problem on the header, on page 4 color charts are in grey boxes)
Viewed on different web browsers these pdf show fine. The issue is that all our website and our turnover are based on these pdf documentations, which could be viewed by a customer using Firefox. We are aware that changing our pdf viewer would be the solution but only for our computers and we cannot make all our customers change their pdf viewer.
Are you aware of this problem ? Do you have a solution ? Can you keep us in touch ?
Thanks
Chosen solution
Note that the latest development version of the PDF Viewer (pdfjs) extension is currently at 1.0.31, so is a lot ahead of the built-in version in current releases as shown via this link (Nightly is at 0.8.1334).
- resource:///chrome/pdfjs/README.mozilla
Latest development version:
Read this answer in context 👍 1All Replies (6)
Hi MFB38,
Which pdf viewer are you seeing the issue in? pdf.js? Or another one?
If in pdf.js There are some old issues that were resolved https://bugzilla.mozilla.org/show_bug.cgi?id=738979
However this is not the exact issue! So, if you can please add a screenshot of what is should look like please do so they can compare on a bug to address the issue.
But I am going to contact pdf.js for more info.
Modified by guigs
It looks a lot better in the latest development version (1.0.2) of the PDF Viewer.
Latest development version of the PDF Viewer (pdfjs) extension:
Hey I found out from the developers that this is actually fixed in version 29 via Bug 965861. Try the pdf viewer in the next version of Firefox, this will take care of that gradient. :-) Cheers.
Hello, Thank you for your answers. I've tried the trial version of Firefox 29.0 that is available on the mozilla french website and it worked ! That's great the drop shadows and transparencies show the way they are suposed to show. Do you know when this version is going to be launched ? Is it going to upgrade on it's own on our customers computer without having them to do anything ? Thank you
Firefox 29b7*fingers crossed* in Bug 965861 - Update pdf.js to version 0.8.990
Suluhisho teule
Note that the latest development version of the PDF Viewer (pdfjs) extension is currently at 1.0.31, so is a lot ahead of the built-in version in current releases as shown via this link (Nightly is at 0.8.1334).
- resource:///chrome/pdfjs/README.mozilla
Latest development version: