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i just updated to firefox 9.0.1 and when i go to my emails on yahoo email the bar that allows me to delete, reply, forward etc. is inactive and I cannot respond or delete my emails. can you please give me some help!

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i cannot manage my emails like deleting them as tool bar with delete, reply, forward etc. prompts is not active and does not respond when I click on the prompts like trying to delete emails

i cannot manage my emails like deleting them as tool bar with delete, reply, forward etc. prompts is not active and does not respond when I click on the prompts like trying to delete emails

Chosen solution

Included in the list of Extensions with your original question (click "More system details to the right of your original question):

AVG Security Toolbar 9.0.0.18.1 true avg@toolbar
Babylon 1.1.3 true ffxtlbr@babylon.com
Java Quick Starter 1.0 true jqs@sun.com
Yahoo! Toolbar 2.4.5.20111209014555 true {635abd67-4fe9-1b23-4f01-e679fa7484c1}
AVG Safe Search 10.0.0.1410 false {1E73965B-8B48-48be-9C8D-68B920ABC1C4}
list continues....

You will probably need to use the information in http://kb.mozillazine.org/Uninstalling_toolbars (posted above) to remove the program from your system through Windows Control Panel.


If this reply solves your problem, please click "Solved It" next to this reply when signed-in to the forum.

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All Replies (3)

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Recently, the Yahoo Toolbar and the Babylon extension have been reported to cause that problem ---- you have both installed. They seem to overlap invisibly over the top of the web page display. If you have either or both, uninstall or disable them/it, or see if an update is available that solves the problem.


If this reply solves your problem, please click "Solved It" next to this reply when signed-in to the forum.



Not related to your question, but...

You may need to update some plug-ins. Check your plug-ins and update as necessary:

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I deleted babylon and could not find yahoo toolbar, but found yahoo browser and deleted that...but i still cannot delete, reply or send any new emails from any of my two email locations....what do i do now?

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Suluhisho teule

Included in the list of Extensions with your original question (click "More system details to the right of your original question):

AVG Security Toolbar 9.0.0.18.1 true avg@toolbar
Babylon 1.1.3 true ffxtlbr@babylon.com
Java Quick Starter 1.0 true jqs@sun.com
Yahoo! Toolbar 2.4.5.20111209014555 true {635abd67-4fe9-1b23-4f01-e679fa7484c1}
AVG Safe Search 10.0.0.1410 false {1E73965B-8B48-48be-9C8D-68B920ABC1C4}
list continues....

You will probably need to use the information in http://kb.mozillazine.org/Uninstalling_toolbars (posted above) to remove the program from your system through Windows Control Panel.


If this reply solves your problem, please click "Solved It" next to this reply when signed-in to the forum.

Modified by SafeBrowser