Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Firefox crashes

  • 1 jibu
  • 1 ana tatizo hili
  • 6 views
  • Last reply by knorretje

more options

Firefox is constantly crashing each time I try to open it. I've reinstalled a number of times, and tried running in safe mode, but nothing works. It was working just fine last night, so I have no idea why it's suddenly stopped working

Firefox is constantly crashing each time I try to open it. I've reinstalled a number of times, and tried running in safe mode, but nothing works. It was working just fine last night, so I have no idea why it's suddenly stopped working

All Replies (1)

more options

When you send Mozilla a crash report it just puts it in a giant database. We have no way of looking it up without the Report ID. I have no idea what is wrong without looking up the crash report. Please get the Report ID of your latest crash report.
See https://support.mozilla.com/en-US/kb/Firefox%20crashes