Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

I can no longer open firefox. I get a message that it is already open but when I try to force quit the app it is not there.

  • 1 jibu
  • 2 wana tatizo hili
  • 3 views
  • Last reply by cor-el

more options

I am running IMacs with an OS10.6x operating system. This problem has occurred on several of my machines now. I can still open firefox from alternate profiles on the same machine, but the student profile will give me the message that it is already open and can only have one instance running at a time.

I am running IMacs with an OS10.6x operating system. This problem has occurred on several of my machines now. I can still open firefox from alternate profiles on the same machine, but the student profile will give me the message that it is already open and can only have one instance running at a time.

All Replies (1)

more options

Make sure that the profile that Firefox wants to use and that is specified in profiles.ini still exists. If that profile isn't found then you get that same error message.

See: