Sök i support

Akta dig för supportbedrägerier: Vi kommer aldrig att be dig att ringa eller skicka ett sms till ett telefonnummer eller dela personlig information. Rapportera misstänkt aktivitet med alternativet "Rapportera missbruk".

Learn More

I don't get the "edit options" on my laptop

  • 2 svar
  • 1 har detta problem
  • 2 visningar
  • Senaste svar av AliceWyman

more options

I've been trying to download new stuff from jacquielawson's website only to be told that I need to install the latest version of Adobe. The message is that, if using Firefox, I'm supposed to look up on the right side of my screen to see a box marked "edit options" so I can proceed. Guess what -- there's no such box! Can't get the new stuff from jacquielawson, which is a real bummer. What's wrong?

I've been trying to download new stuff from jacquielawson's website only to be told that I need to install the latest version of Adobe. The message is that, if using Firefox, I'm supposed to look up on the right side of my screen to see a box marked "edit options" so I can proceed. Guess what -- there's no such box! Can't get the new stuff from jacquielawson, which is a real bummer. What's wrong?

Alla svar (2)

more options

What Adobe product are you trying to download?

Your plugin list shows you have the latest versions of Adobe Flash and Adobe Reader.

more options

(For the record, if you are asking about another computer, and for others reading:)

Adobe's site includes outdated information about installing Flash or Adobe Reader on Firefox and can be disregarded. See How do I edit options to add Adobe to the list of allowed sites for the correct instructions.

Alternate instructions for updating Adobe Reader or Flash that don't involve installing Adobe's DLM (Download Manager) software, can be found in these articles: