Sök i support

Akta dig för supportbedrägerier: Vi kommer aldrig att be dig att ringa eller skicka ett sms till ett telefonnummer eller dela personlig information. Rapportera misstänkt aktivitet med alternativet "Rapportera missbruk".

Learn More

Computer had suspected virus, so my tech wiped it back to original and then reloaded my programs. My long list of Mozilla Firefox Bookmarks were all gone. How do I find them?

more options

My computer tech suspected a virus problem so he wiped my computer back to original settings and then reloaded my files back onto computer. When he did this my long list of bookmarks were all gone and I don't know how to get them back.

My computer tech suspected a virus problem so he wiped my computer back to original settings and then reloaded my files back onto computer. When he did this my long list of bookmarks were all gone and I don't know how to get them back.

Alla svar (1)

more options

Unless that tech did a backup of your Firefox bookmarks before he restored the original settings, your bookmarks are gone. You might want to ask him if he did a backup, and if not, ask him why not.