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Display glitch on Thunderbird. SOLVED by disabling hardware acceleration

  • 5 svar
  • 0 har detta problem
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  • Senaste svar av hooseyfloot

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Hi

Any suggestions about why the display might be glitching in Thunderbird... attached image as an example. Missing letters and things that sometimes reappear when you mouse over them. Occasionally get neon green lines too. Something to do with my computer's graphics settings? Doesn't happen all the time.

I have the latest version of Thunderbird.

Thanks.

Hi Any suggestions about why the display might be glitching in Thunderbird... attached image as an example. Missing letters and things that sometimes reappear when you mouse over them. Occasionally get neon green lines too. Something to do with my computer's graphics settings? Doesn't happen all the time. I have the latest version of Thunderbird. Thanks.
Bifogade skärmdumpar

Ändrad av Wayne Mery

Vald lösning

First, start in normal mode and look at the hardware acceleration setting in Settings/General (bottom of tab). If it's enabled, uncheck the box, restart in normal mode, and report the outcome.

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Alla svar (5)

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Does it look correct in safe/troubleshoot mode (hold Shift when launching TB)?

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Yes, so far so good in Troubleshoot mode. Everything appears to be displaying correctly without glitching. Does that suggest the problem is a plug-in / add-on?

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Vald lösning

First, start in normal mode and look at the hardware acceleration setting in Settings/General (bottom of tab). If it's enabled, uncheck the box, restart in normal mode, and report the outcome.

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Have done that, and am not seeing any glitching so far. I'll run it like that for a day or two and see how it goes (seeing as it was a somewhat intermittent problem). Will report back! Thanks for the speedy help so far.

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Just reporting back a week later - I've had no further problems. Thanks very much!