Avatar for Username

Sök i support

Akta dig för supportbedrägerier: Vi kommer aldrig att be dig att ringa eller skicka ett sms till ett telefonnummer eller dela personlig information. Rapportera misstänkt aktivitet med alternativet "Rapportera missbruk".

Learn More

Denna tråd har arkiverats. Ställ en ny fråga om du behöver hjälp.

How do I restored Local Folders that disappeared after a Firefox upgrade?

  • 2 svar
  • 1 har detta problem
  • 16 visningar
  • Senaste svar av Treyanas

Treyanas
Treyanas
more options

All my Local Folders disappeared when I updated (or installed a new version of) Thunderbird today. In fact, both of my active email accounts disappeared, too. I've restored one email account but can't figure out how to restore the Local Folders.

All my Local Folders disappeared when I updated (or installed a new version of) Thunderbird today. In fact, both of my active email accounts disappeared, too. I've restored one email account but can't figure out how to restore the Local Folders.

Vald lösning

Help menu > troubleshooting information. Select About profiles at the bottom of the General information

In all probability you will have two profiles showing, change to the other and make it Default.

Läs svaret i sitt sammanhang 👍 1

Alla svar (2)

Matt
Matt
  • Moderator
  • Top 10 Contributor
more options

Vald lösning

Help menu > troubleshooting information. Select About profiles at the bottom of the General information

In all probability you will have two profiles showing, change to the other and make it Default.

Treyanas
Treyanas Frågans ägare
more options

Hi, Matt,

I tried this solution. As you said, there were two profiles but both were essentially empty. That is, when set as default, didn't result in my local folder structure re-appearing. In desperation, I used Windows Restore to revert to a few-days-old registry and that worked (though I think I'm back to the old version of Thunderbird).

In any event, I appreciate you're taking the time to answer. Thanks. Scott