Avatar for Username

Sök i support

Akta dig för supportbedrägerier: Vi kommer aldrig att be dig att ringa eller skicka ett sms till ett telefonnummer eller dela personlig information. Rapportera misstänkt aktivitet med alternativet "Rapportera missbruk".

Learn More

Denna tråd har arkiverats. Ställ en ny fråga om du behöver hjälp.

For about a month now emails I send with PDFs attached have not been received. The only remedy that works is to attach to a reply from my intended recipient.

  • 1 svar
  • 2 har detta problem
  • 11 visningar
  • Senaste svar av christ1

Caspa
Caspa
more options

Nothing has changed my end. Perhaps a Thunderbird update is causing the problem?

Emails I send with attachments to Distribution Lists seem to be getting through.

I've tested what is happening by sending an email without attachment to a particular recipient, followed by an email with an attachment. The recipient reports only the email without an attachment is received. I then sent the attachment via a Reply email and it was finally received!

Nothing has changed my end. Perhaps a Thunderbird update is causing the problem? Emails I send with attachments to Distribution Lists seem to be getting through. I've tested what is happening by sending an email without attachment to a particular recipient, followed by an email with an attachment. The recipient reports only the email without an attachment is received. I then sent the attachment via a Reply email and it was finally received!

Vald lösning

You do not appear to have a problem with sending messages, unless you do get an error message. So it's much more likely the problem is at the receiving end, and not related to Thunderbird. Your best bet may be to check with your email provider about what's happening to your messages.

Läs svaret i sitt sammanhang 👍 1

Alla svar (1)

christ1
christ1
  • Top 25 Contributor
more options

Vald lösning

You do not appear to have a problem with sending messages, unless you do get an error message. So it's much more likely the problem is at the receiving end, and not related to Thunderbird. Your best bet may be to check with your email provider about what's happening to your messages.